Info Table
TierPaid Plan
Affiliate ProgramYes [view all]
White LabelYes [view all]
APIYes [view all]
SupportYes
 [email protected]
 8339690843
Social Media Platforms     

Description

ADP HR Services offers a comprehensive range of solutions, from on-demand HR support to full-service PEO partnerships, tailored to meet diverse business needs. Their services include payroll management, benefits administration, compliance guidance, and talent optimization, supported by a team of specialists and intuitive technology. Businesses can streamline operations, enhance employee engagement, and access Fortune 500-level benefits, all while focusing on strategic growth with ADP as a dedicated partner.

Founded in1949
Location🇺🇸 United States
Founders Maria Black

Plans

No free plan available for this product.
No paid plan available for this product.
Refund Policy

ADP does not explicitly provide details about a refund policy on its HR services webpage; customers are encouraged to contact ADP's support team for assistance with service-related issues or specific refund inquiries.

Ratings

trustpilot(1/5)
g2(4.5/5)
capterra(4.6/5)

Ai Opinion

AI Rating(3.5/5)

Based on reviews from various sources, www.adp.com earns a 3.5/5 stars rating.

What users like: Easy to use, user-friendly interface, ability to store all payroll information, customizable platform landing page, helpful customer service, useful integrations, and comprehensive reporting features.

What users don't like: Customer service issues, trouble with ADP payroll login, missing checks, late pay, hidden fees, aggressive sales team, confusing login platforms, and occasional glitches.

Conclusion: While ADP payroll services are generally easy to use and offer useful features, they are marred by customer service issues and occasional technical problems.

Expert Opinion

Expert Rating(4.0/5)

I recently tested ADP's HR services platform, which offers a comprehensive suite of tools for payroll, HR management, benefits administration, and compliance support. Here is my detailed review:

ADP stands out for its versatile and scalable HR solutions that cater to businesses of all sizes. The platform provides services ranging from payroll processing and tax administration to employee benefits management and professional employer organization (PEO) partnerships. The **centralized dashboard** is intuitive and easy to navigate, making it simple for users to manage tasks such as onboarding, compliance tracking, and employee benefits. I found the MyLife Advisor team particularly helpful in guiding employees through benefits selection and other HR processes. Additionally, the platform's ability to integrate with third-party applications adds flexibility for businesses with diverse needs.

One of ADP's key strengths is its extensive expertise and support network. The availability of 24/7 customer service ensures that businesses can resolve issues promptly. Moreover, ADP's dedication to compliance with state and federal regulations provides peace of mind for employers managing complex HR requirements. The platform also offers access to Fortune 500-level benefits, which can be a significant advantage for attracting and retaining top talent.

However, ADP does have some areas for improvement. While the payroll functions are robust and reliable, some users report challenges with customer service responsiveness during implementation or troubleshooting processes. Additionally, the pricing structure, including hidden fees and high implementation costs, may not suit smaller businesses or those on tight budgets. Some features, such as generating customized reports or navigating service tickets, could also be more streamlined to enhance user experience.

In conclusion, ADP is a powerful and reliable HR solution for businesses seeking comprehensive services under one platform. While it may require some patience during setup or when resolving issues, its wide range of features and strong compliance support make it a valuable tool for managing HR functions effectively. It is particularly well-suited for medium to large organizations looking for scalability and advanced capabilities.

Videos

Reviews

No reviews yet. Be the first to review!

Leave a Review