While much of the focus on the impact of digital stays fixed on insurgent new businesses, it is just as interesting – and often more useful to ask – which traditional companies are doing digital transformation well? L’Oreal and Starbucks are two immediate candidates. Both these powerhouse brands have been

Artificial Intelligence (AI) will become a feature of almost every new software product and service by 2020, according to forecasts from Gartner. Gartner’s analysts also predict that by 2020, AI will be a top five investment priority for more than 30 per cent of CIOs. But in the rush to

My first year as a working writer I made a hundred and thirty-five dollars and ate a lot of generic poverty noodles. My second, a bumper year, I broke two hundred. It was encouraging, but not enough to upgrade to those fancy Maggi noodles the big, prize-winning authors get. After