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The massive disruption to markets and to the economy ushered in by COVID-19 has created a real-time, real-life stress test for business. Organisations that invested in the organisational and infrastructure assets of business sustainability are now reaping the benefits, while management consultants like McKinsey and Co. stress the importance of

Facebook’s newest ecommerce play has the potential to radically shake up the digital marketing and retail landscapes, according to retail expert Nathan Bush. Unveiled last week, Facebook Shops is a new set of commerce tools that allow retailers to set up online storefronts on Facebook and Instagram. In this week’s

Last year a group of Australian CEOs pooled their collective intellect and resources to ponder a five- to ten-year scenario: how should they manage the people in their workforce as technology programs eliminate roles through automation?  One possible solution they came up with was to exchange, or loan, employees between

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Around the world, each government’s response to the current pandemic has been different as has the effectiveness of those individual responses. The old fault lines of the developed and developing economies do not provide the easy dichotomy to parse responses as they might have in the past.   In fact, the

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Marketing transformations will take on new urgency as companies look to connect and build trust and improve customer experience in uncertain times, according to new research from Salesforce.  Salesforce’s sixth annual State of Marketing report is based on data from nearly 7,000 marketing leaders across the globe including 300 respondents

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