Info Table
TierDiscount, Free Trial, Paid Plan, Per-User Pricing
Affiliate ProgramYes [view all]
White LabelYes [view all]
APIYes [view all]
Pricing From$120
SupportYes
 [email protected]
 18333873877
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Description

Helpjuice provides AI-powered knowledge base software designed to streamline information access for both customers and employees. Supporting over 50 languages, it offers advanced analytics, customizable themes, and seamless integrations. With a remote-first culture and principles rooted in simplicity, integrity, and customer focus, Helpjuice emphasizes transparency, collaboration, and continuous learning while delivering constant updates and reliable support.

Founded in2011
Location🇺🇸 United States
Founders Emil Hajric, Emil H.

Plans

Helpjuice AI
FREE
Any Paid Plan For An Additional $99/Mo And Transform The Way You Work Forever!
100+ expert-crafted prompts and and inputs tailored for every role
Generate ideas, action items, documents, and summaries in seconds
Fast-track your writing with consistency and clarity
For 4 Users
$120/mo
Content Management
Unlimited Categories & Articles
Article Planner
Version Control
Publishing Approval
Publish In Future
Set Expiration Dates
Links Management
File Manager
Glossary
Backups
Powerful Editor
WYSIWYG & Markdown Support
Live Collaboration
Version History
Re-Use Content
Embed, Attach & Link To Files
Commenting
Private & Internal Sections
Media Embedding
Tabs & Accordions
Table Of Content
Al Keywords
Related Articles
User Management
Four Levels of User Roles
Bulk Adding/Editing Users
SSO Support via Okta, Azure AD, and Auth0
Al-Powered Language Translations
Automatic Article Translation
Support for Multiple Languages
Manual Review and Edits
Automatic Language Detection
Detailed Translation Reports
Integration with External Translation APIs
Language Switcher
Translation Assignment
AI Widget - Swifty
Search within attachments
AI-Powered Search Capabilities
Search Image
Conversational AI Chatbot
Customizable AI Experience
Advanced/Al Analytics
Measure Impact Over Specific Time Periods
Increase Productivity of Users/Groups
Measure Topics Consumed by Users
Assess Articles' Impact
Track User Search Activity
Unbelievable Customization
Dozens Of Themes To Choose From
Visual Editor
Code Editor Access
Integrations/Salesforce
Salesforce Integration
Confluence Integration
Slack Integration
Helpscout Integration
Zendesk Integration
Google Analytics Integration
100+ Additional Integrations
Security
Restrict Access By URL, IP, User, Or Group
GDPR Compliant
Data Stored Securely In The USA
Enterprise SSO And Identity Protection
Priority Support
Access Control
User Roles
API Documentation
API Access & Integration
Customizable API Documentation
API Version Control
Advanced API Analytics
Security & Access Management
Sandbox Environment
24x5 Support
Priority Support Access
Onboarding Assistance
99.99% Uptime
Enterprise-Grade Security
For 16 Users
$200/mo
Content Management
Unlimited Categories & Articles
Article Planner
Version Control
Publishing Approval
Publish In Future
Set Expiration Dates
Links Management
File Manager
Glossary
Backups
Powerful Editor
WYSIWYG & Markdown Support
Live Collaboration
Version History
Re-Use Content
Embed, Attach & Link To Files
Commenting
Private & Internal Sections
Media Embedding
Tabs & Accordions
Table Of Content
Al Keywords
Related Articles
User Management
Four Levels of User Roles
Bulk Adding/Editing Users
SSO Support via Okta, Azure AD, and Auth0
Al-Powered Language Translations
Automatic Article Translation
Support for Multiple Languages
Manual Review and Edits
Automatic Language Detection
Detailed Translation Reports
Integration with External Translation APIs
Language Switcher
Translation Assignment
AI Widget - Swifty
Search within attachments
AI-Powered Search Capabilities
Search Image
Conversational AI Chatbot
Customizable AI Experience
Advanced/Al Analytics
Measure Impact Over Specific Time Periods
Increase Productivity of Users/Groups
Measure Topics Consumed by Users
Assess Articles' Impact
Track User Search Activity
Unbelievable Customization
Dozens Of Themes To Choose From
Visual Editor
Code Editor Access
Integrations/Salesforce
Salesforce Integration
Confluence Integration
Slack Integration
Helpscout Integration
Zendesk Integration
Google Analytics Integration
100+ Additional Integrations
Security
Restrict Access By URL, IP, User, Or Group
GDPR Compliant
Data Stored Securely In The USA
Enterprise SSO And Identity Protection
Priority Support
Access Control
User Roles
API Documentation
API Access & Integration
Customizable API Documentation
API Version Control
Advanced API Analytics
Security & Access Management
Sandbox Environment
24x5 Support
Priority Support Access
Onboarding Assistance
99.99% Uptime
Enterprise-Grade Security
For 60 Users
$289/mo
Content Management
Unlimited Categories & Articles
Article Planner
Version Control
Publishing Approval
Publish In Future
Set Expiration Dates
Links Management
File Manager
Glossary
Backups
Powerful Editor
WYSIWYG & Markdown Support
Live Collaboration
Version History
Re-Use Content
Embed, Attach & Link To Files
Commenting
Private & Internal Sections
Media Embedding
Tabs & Accordions
Table Of Content
Al Keywords
Related Articles
User Management
Four Levels of User Roles
Bulk Adding/Editing Users
SSO Support via Okta, Azure AD, and Auth0
Al-Powered Language Translations
Automatic Article Translation
Support for Multiple Languages
Manual Review and Edits
Automatic Language Detection
Detailed Translation Reports
Integration with External Translation APIs
Language Switcher
Translation Assignment
AI Widget - Swifty
Search within attachments
AI-Powered Search Capabilities
Search Image
Conversational AI Chatbot
Customizable AI Experience
Advanced/Al Analytics
Measure Impact Over Specific Time Periods
Increase Productivity of Users/Groups
Measure Topics Consumed by Users
Assess Articles' Impact
Track User Search Activity
Unbelievable Customization
Dozens Of Themes To Choose From
Visual Editor
Code Editor Access
Integrations/Salesforce
Salesforce Integration
Confluence Integration
Slack Integration
Helpscout Integration
Zendesk Integration
Google Analytics Integration
100+ Additional Integrations
Security
Restrict Access By URL, IP, User, Or Group
GDPR Compliant
Data Stored Securely In The USA
Enterprise SSO And Identity Protection
Priority Support
Access Control
User Roles
API Documentation
API Access & Integration
Customizable API Documentation
API Version Control
Advanced API Analytics
Security & Access Management
Sandbox Environment
24x5 Support
Priority Support Access
Onboarding Assistance
99.99% Uptime
Enterprise-Grade Security
Unlimited Users
$659/mo
Content Management
Unlimited Categories & Articles
Article Planner
Version Control
Publishing Approval
Publish In Future
Set Expiration Dates
Links Management
File Manager
Glossary
Backups
Powerful Editor
WYSIWYG & Markdown Support
Live Collaboration
Version History
Re-Use Content
Embed, Attach & Link To Files
Commenting
Private & Internal Sections
Media Embedding
Tabs & Accordions
Table Of Content
Al Keywords
Related Articles
User Management
Four Levels of User Roles
Bulk Adding/Editing Users
SSO Support via Okta, Azure AD, and Auth0
Al-Powered Language Translations
Automatic Article Translation
Support for Multiple Languages
Manual Review and Edits
Automatic Language Detection
Detailed Translation Reports
Integration with External Translation APIs
Language Switcher
Translation Assignment
AI Widget - Swifty
Search within attachments
AI-Powered Search Capabilities
Search Image
Conversational AI Chatbot
Customizable AI Experience
Advanced/Al Analytics
Measure Impact Over Specific Time Periods
Increase Productivity of Users/Groups
Measure Topics Consumed by Users
Assess Articles' Impact
Track User Search Activity
Unbelievable Customization
Dozens Of Themes To Choose From
Visual Editor
Code Editor Access
Integrations/Salesforce
Salesforce Integration
Confluence Integration
Slack Integration
Helpscout Integration
Zendesk Integration
Google Analytics Integration
100+ Additional Integrations
Security
Restrict Access By URL, IP, User, Or Group
GDPR Compliant
Data Stored Securely In The USA
Enterprise SSO And Identity Protection
Priority Support
Access Control
User Roles
API Documentation
API Access & Integration
Customizable API Documentation
API Version Control
Advanced API Analytics
Security & Access Management
Sandbox Environment
24x5 Support
Priority Support Access
Onboarding Assistance
99.99% Uptime
Enterprise-Grade Security
Refund Policy

Helpjuice offers a refund of the latest charge only if requested within 10 days of the most recent billing date.

Ratings

g2(4.6/5)
capterra(4.7/5)
producthunt(5/5)

Ai Opinion

AI Rating(4.5/5)

Based on reviews from various sources, helpjuice.com earns a 4.5/5 stars rating.

What users like: Ease of use, excellent editor, great value for the money, ability to customize the 'theme' to your liking, powerful analytics, easy integration into websites, responsive customer support, ability to import existing documentation, customization tools, user-friendly interface, ability to assign user permissions and collaborate on content creation, dedicated document view, and powerful automated translation into multiple languages[1][2][4].

What users don't like: Inability to download or obtain an entire PDF for an entire Category (only individual Articles), inability to highlight the searched term(s) after the search, lack of integrations with CRM tools like Salesforce, clunky admin side, certain advanced components like the tables editor can feel rather clunky, difficulty in creating pdf reports that are legible due to formatting issues, line wrap issues, no syntax highlighting, and occasional delays in response time[1][2][4].

Conclusion: Helpjuice.com is highly praised for its ease of use, customization options, and excellent customer support, but it has some limitations in terms of integration and certain advanced features.

Expert Opinion

Expert Rating(4.5/5)

I recently tested Helpjuice, a knowledge base software designed to streamline information management and improve customer self-service. Here is my detailed review:

Helpjuice excels with its intuitive and user-friendly interface, making it easy for teams to create, organize, and maintain a centralized knowledge base without requiring extensive training. The platform offers robust customization options, allowing businesses to tailor the design and structure of their knowledge base to align with their branding. Its article editor is straightforward yet powerful, supporting features like version control and collaborative commenting to enhance team workflows.

A standout feature of Helpjuice is its intelligent search functionality, which ensures users can quickly locate relevant articles. This is particularly beneficial for reducing repetitive support queries. Additionally, the platform includes advanced analytics that provide insights into article performance and user behavior, helping businesses optimize their content strategy.

Helpjuice also supports multi-language capabilities, making it ideal for global teams or customer bases. The platform’s customer support is highly praised for being responsive and proactive, ensuring a smooth onboarding experience and ongoing assistance.

However, there are minor drawbacks. Some users report that the admin interface can feel slightly clunky at times, especially for larger organizations managing extensive content. Additionally, while the pricing is competitive for mid-sized and large companies, smaller businesses might find it less cost-effective compared to alternatives.

In conclusion, Helpjuice is a powerful and reliable solution for businesses looking to enhance their knowledge management systems. Its ease of use, customization options, and strong analytics make it an excellent choice for organizations aiming to improve both internal collaboration and customer support.

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