Guru

(4.6/5)

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Info Table

Tier

Discount, Paid Plan, Per-User Pricing, Tiered Pricing

Affiliate Program

White Label

API

Yes [view all]

Support

Yes

info@getguru.com

Social Media Platforms

Description

Guru is an AI-powered knowledge management platform that helps teams find, create, and trust company information. It offers AI-powered search, knowledge verification workflows, browser extensions, enterprise integrations, and permission-aware answers. Guru centralizes knowledge from apps, documents, and chats into one trusted source, improving productivity, collaboration, onboarding, and decision-making across organizations at scale efficiently.

Founded in	2013
Location	🇺🇸 United States
Founders	Rick Nucci

Features

Plans

No free plan available for this product.

AI Knowledge Layer

Custom Pricing

◈A self-improving knowledge platform that structures, verifies, and delivers trusted answers across your entire stack.

◈Automated knowledge quality & maintenance

◈Knowledge Agents for cited, permission-aware answers

◈AI search grounded in governed knowledge

◈100+ integrations and MCP delivery

◈Verification workflows and usage signals

◈Deep research across your knowledge layer

AI & KM Strategy Team

Custom Pricing

◈A team of solution engineers because AI moves fast, and you'll move faster with experts who've seen what works.

◈Knowledge architecture design

◈AI agent configuration and tuning

◈Integration setup and rollout support

◈Change management playbook

◈Ongoing optimization reviews

◈AI strategy advisory aligned to your roadmap

◈You stay autonomous in day-to-day ops

Enterprise Governance

Custom Pricing

◈Centralized policy enforcement, permissions inheritance, and audit trails across every knowledge consumer — human and AI.

◈SOC 2 Type II, HIPAA, GxP compliance

◈SSO, SCIM, and role-based access

◈Data Loss Prevention (DLP) Masking

◈Data encryption at rest and in transit

◈Permission-aware answers with citations and lineage

◈Centralized audit logs across all consumers

◈Your data never trains our AI models

Refund Policy

Refund policy is not publicly detailed; customers should contact Guru directly regarding refunds.

Ratings

g2(4.7/5)

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capterra(4.8/5)

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producthunt(4.3/5)

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Ai Opinion

✦

AI Rating(4.6/5)

Users generally like Guru for making company knowledge easy to find, keeping answers trusted, and working well with tools like Slack and Zendesk. Common dislikes include occasional bugs, slow loading, limited customization, and some extra effort to keep content organized and up to date.

Expert Opinion

✎

Expert Rating(4.8/5)

Guru stands out as one of the strongest knowledge management platforms available for modern organizations. Its biggest advantage is the combination of AI-powered search, verified knowledge workflows, and deep integrations with tools such as Slack, Microsoft Teams, Salesforce, and SharePoint. The platform excels at delivering trusted answers directly within employee workflows, reducing time spent searching across multiple systems.
The verification system is particularly valuable because it helps maintain content accuracy over time, something many traditional wikis struggle with. Guru’s browser extension and AI answers further improve adoption by making knowledge accessible where employees already work.
The main limitation is pricing transparency. Organizations must contact sales for customized quotes, which can make budgeting more difficult for smaller teams. However, for mid-sized and enterprise organizations seeking a centralized AI knowledge layer with strong governance and security controls, Guru remains a top-tier solution.