Info Table
TierFree Trial, Paid Plan, Tiered Pricing
Affiliate ProgramYes [view all]
White LabelYes [view all]
APIYes [view all]
Pricing From$7.60
SupportYes
 [email protected]
Social Media Platforms        

Description

FreshBooks is a cloud-based accounting software designed to simplify invoicing, expense tracking, and financial management for small business owners. It offers customizable invoices, automated payment reminders, time tracking, and multi-currency billing. With features like project collaboration, detailed financial reports, and mobile accessibility, FreshBooks helps users save time and improve efficiency while maintaining accurate records.

Founded in2003
Location🇨🇦 Canada
Founders Mike McDerment

Plans

No free plan available for this product.
Lite
$ 7.60USD/mo
60% Off for 6 Months
Send unlimited invoices to up to 5 clients
Track unlimited expenses
Send unlimited estimates
Get paid with credit cards and bank transfers (ACH)
Run reports for an easy tax time
Plus
60% Off for 6 Months
Everything in Lite, and
Send unlimited invoices to up to 50 clients
Set up recurring invoices and client retainers
Send unlimited estimates and proposals
Get paid with credit cards and bank transfers (ACH)
Automatically capture receipt data
Invite your accountant
Run financial and accounting reports
Premium
$ 13.20USD/mo
60% Off for 6 Months
Everything in Plus, and
Send unlimited invoices to an unlimited number of clients
Set up recurring invoices and client retainers
Send unlimited estimates and proposals
Get paid with credit cards and bank transfers (ACH)
Automatically capture bills and receipt data
Invite your accountant
Track project profitability
Customize email templates with dynamic fields
Select
Contact Sales Team
Everything in Premium, and
Simplify your data migration with Easy Switch
Send unlimited invoices to an unlimited number of clients
Set up recurring invoices and client retainers
Send unlimited estimates and proposals
Access to lower credit card transaction fees and capped bank transfer (ACH) fees
Automatically capture bills and receipt datai
Invite your accountant
Remove FreshBooks branding from client emails
2 team member accounts included
A dedicated number for exclusive Select support
Refund Policy

FreshBooks offers a 30-day money-back guarantee, allowing customers to request a full refund within the first 30 days of purchase if they are not satisfied with the service.

Ratings

trustpilot(2.4/5)
g2(4.5/5)
capterra(4.5/5)

Ai Opinion

AI Rating(4.4/5)

Based on reviews from various sources, www.freshbooks.com earns a 4.4/5 stars rating.

What users like: ease of use, user-friendly interface, intuitive features, simplicity, efficiency, ability to streamline accounting tasks, professional invoices, online payment processing, custom estimates, secure payment and accounting, award-winning customer support, integration with favorite accounting apps, and a wide range of accounting tools.

What users don't like: lack of new feature updates, occasional glitches and bugs, slower customer support response times, rigid invoicing requirements, and sometimes slow loading times.

Conclusion: FreshBooks is highly praised for its user-friendly interface and robust accounting features, but some users experience issues with feature updates and customer support.

Expert Opinion

Expert Rating(4.3/5)

I recently tested FreshBooks, an accounting and invoicing software tailored for small businesses, freelancers, and independent contractors. Here is my detailed review:

FreshBooks stands out with its user-friendly and intuitive interface, making it an excellent choice for those without extensive accounting knowledge. The platform simplifies core accounting tasks such as invoicing, expense tracking, time tracking, and financial reporting. Its customizable invoicing features are particularly noteworthy, allowing users to create professional invoices quickly while integrating billable hours and expenses. Additionally, the time tracking tool is a valuable feature for service-based businesses, enabling seamless billing for hours worked. The mobile app also offers convenience, letting users manage invoices, track expenses, and communicate with clients on the go.

One of FreshBooks' strengths is its customer support. The platform offers responsive phone support during business hours, which many users appreciate for resolving issues promptly. Furthermore, its integration with payment gateways like Stripe makes it easy to process payments directly through invoices, saving time and effort. FreshBooks also provides helpful features like recurring invoices and automated payment reminders that streamline financial management.

However, there are some limitations to consider. While FreshBooks is ideal for small businesses and freelancers, it may not be suitable for fast-growing companies due to its client and user limits on lower-tier plans. Additionally, the software lacks some advanced accounting features like full audit trails or bank reconciliation tools in its basic plans. Pricing can also feel steep compared to competitors like QuickBooks or Xero, especially as businesses scale up or require more users. Lastly, some users have reported occasional issues with bank connection reliability and limited customization options for reports.

In conclusion, FreshBooks is a robust and reliable accounting solution for small businesses and freelancers seeking simplicity and efficiency in managing their finances. While it may not cater to the needs of larger or more complex organizations, its ease of use, strong customer support, and essential features make it a practical choice for its target audience.

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