Info Table
TierFree Plan (Freemium), Per-User Pricing, Tiered Pricing
Affiliate ProgramYes [view all]
White LabelYes [view all]
APIYes [view all]
SupportYes
 [email protected]
Social Media Platforms        

Description

Jira is a project management tool designed to break down complex projects into manageable tasks, enabling teams to organize work, set milestones, and map dependencies. It offers flexible visualization options like boards, lists, and backlogs, supports custom workflows, and integrates with popular tools. Real-time data insights help track progress, identify risks, and enhance team performance while aligning work with organizational goals

Founded in2002
Location🇦🇺 Australia
Founders Mike Cannon-Brookes

Plans

FREE
$0
Unlimited goals, projects, tasks, and forms
Backlog, list, board, timeline, calendar, and summary views
Reports and dashboards
100 automation rule runs per month
2 GB of storage
Support from Atlassian Community
Up to 10 users
Standard
$7.53 per user / month
Everything from Free plus
User roles and permissions
External collaboration
Multi-region data residency
1,700 automation rule runs per month
250 GB of storage
9/5 regional support
Up to 50,000 users on a single site
Premium
$13.53 per user / month
Everything from Standard plus
Generate, summarize, and search content with Atlassian Intelligence (AI)
New
Cross-team planning and dependency management
Customizable approval processes
Per user automation limits (1,000 rule runs per month)
Unlimited storage
24/7 support for critical issues
99.9% uptime SLA
Enterprise
Contact Sales
Everything from Premium plus
Cross-product insights with Atlassian Analytics and Data Lake
Advanced admin controls and security
Enterprise-grade identity and access management
Unlimited automation rule runs
Multiple sites (up to 150)
24/7 support for all issues
99.95% uptime SLA
Refund Policy

You can request a refund for Jira within the first month of payment for monthly subscriptions or within 30 days of payment for annual subscriptions; refunds are not available after these periods.

Ratings

g2(4.3/5)
capterra(4.4/5)
producthunt(4/5)

Ai Opinion

AI Rating(2.5/5)

Based on reviews from various sources, www.atlassian.com earns a 2.5/5 stars rating.

What users like: Diversity of products or services, user-friendly and clean interfaces, especially Jira, several good features including project update tools, reporting, and collaboration tools.

What users don't like: Outdated software, high price tag, non-responsive customer service, issues with freezing up, billing practices, and overall dissatisfaction with the service.

Conclusion: Atlassian products have both positive and negative aspects, with users appreciating their features but criticizing their cost and customer support.

Expert Opinion

Expert Rating(4.3/5)

I recently tested Jira, a project management platform by Atlassian designed primarily for software development teams and agile workflows. Here is my detailed review:

Jira excels in its ability to handle complex workflows and agile methodologies like Scrum and Kanban. Its robust features, such as customizable workflows, backlog management, and real-time reporting, make it a powerful tool for tracking tasks and managing software development projects. The platform also integrates seamlessly with other tools in the Atlassian ecosystem, like Confluence and Bitbucket, as well as third-party applications. This flexibility allows teams to create a cohesive toolchain tailored to their needs. Additionally, Jira offers a generous free plan for small teams, which is an excellent starting point for those new to project management software.

However, Jira’s user interface (UI) can be challenging for new users. Many reviewers and my own experience highlight that the platform has a steep learning curve due to its complexity. Key functionalities often feel buried under several layers of navigation, which can frustrate users unfamiliar with the system. While Atlassian provides extensive documentation and tutorials, onboarding still requires significant effort, especially for non-technical teams or those transitioning from simpler tools.

Another notable aspect is Jira's performance in handling large-scale projects. It shines in environments where detailed task tracking and collaboration are essential, but some users may find it overwhelming for smaller or less technical projects. Pricing is competitive, but advanced features may require upgrades to higher-tier plans, which could be a consideration for budget-conscious teams.

In conclusion, Jira is a highly capable project management solution ideal for agile teams and software developers who need detailed tracking and customization options. While its complexity may deter some users initially, those willing to invest time into learning the platform will find it immensely rewarding for managing intricate workflows and fostering team collaboration.

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