Info Table
TierFree Plan (Freemium), Free Trial, Paid Plan, Tiered Pricing
Affiliate ProgramYes [view all]
White LabelYes [view all]
APIYes [view all]
Pricing From$0.69
SupportYes
 [email protected]
Social Media Platforms        

Description

Zoho Mail offers a secure email platform focused on privacy and data protection. It features robust security measures, including encryption at rest and in transit, to protect against unauthorized access and threats like phishing and malware. With a 99.9% uptime guarantee, Zoho Mail ensures reliable service through secure data centers and comprehensive organizational security practices, making it a dependable choice for safeguarding sensitive communications.

Founded in1996
Location🇮🇳 India
Founders Sridhar Vembu

Plans

Forever Free Plan
0/month
Up to five users
5GB/User
25MB attachment limit
Web access and free mobile apps
Email hosting for single domain
Mail Lite
$0.6 /User /Month billed annually
Email hosting for multiple domains
Domain aliases
Email routing
Email and Folder sharing
Streams - Collaboration tool
Offline access
SecurePass email
Email recall
eWidget and Developer Space
Tasks, Notes and Bookmarks
IMAP/ POP access in email clients
Huge Attachments upto 250 MB
Exchange Activesync
Mobile apps for iOS and Android
Shared calendars
Group Calendars
Appointment Scheduling
Calendar Sync
Calendar on mobileAccess your calendar from the Zoho Mail mobile application.
Resource booking
Workplace
$1.18 /User /Month billed annually
Get the complete communication suite with business email and online office apps.
Workplace includes,
Secure Business Email
Online file manager
Online Wordprocessor
Online Spreadsheet
Presentation software
Instant chat communication
Online Meeting software
Intranet and Collaboration
Mail Premium
$2.37 /User /Month billed annually
50 GB Mail storage + 50 GB Retention storage per user
Everything in MAIL LITE +
Huge Attachments upto 1 GB
Retention and eDiscovery
Email backup and restoration
White labeling
S-MIME
Refund Policy

Zoho Mail's refund policy states that there will be strictly no refunds, whether full or pro-rated, if the account is terminated, suspended, or blocked due to violations of their Terms of Service.

Ratings

g2(4.4/5)
capterra(4.5/5)
producthunt(5/5)

Ai Opinion

AI Rating(2.5/5)

Based on reviews from various sources, www.zoho.com earns a 2.5/5 stars rating.

What users like: Powerful customization options, automation features, seamless integration with other Zoho apps, reliable and responsive performance on PC and smartphone, excellent analytics reports, flexible and easy-to-use interface, robust support, and good value for money[2][3][4].

What users don't like: Poor customer support, long response times for support tickets, complex user interface for new users, occasional performance slowdowns when handling large amounts of data, limited visual side for backend code, cluttered information on leads, and issues with email going to spam[1][3][5].

Conclusion: Zoho offers strong customization and automation features but is marred by inconsistent customer support and user experience issues.

Expert Opinion

Expert Rating(4.4/5)

I recently evaluated Zoho Mail, a comprehensive email hosting service, and found it to be an excellent choice for businesses seeking a secure and feature-rich email solution. Here's my detailed review,

Zoho Mail stands out as a professional email provider with a strong emphasis on security and privacy. It offers end-to-end encryption, ensuring that emails are protected both at rest and in transit. This makes it an ideal choice for businesses that prioritize data security. Additionally, Zoho Mail complies with various security standards, including SOC2, and supports HIPAA Business Associate Agreements for organizations in need of stringent data protection.

The platform is more than just an email service; it integrates seamlessly with other productivity tools such as a calendar, task manager, and note-taking system. This integration enhances workflow efficiency by allowing users to manage their tasks and schedules alongside their emails. The Streams feature further boosts collaboration by enabling users to share emails, mention colleagues, and create tasks directly from their inbox.

Zoho Mail's interface is user-friendly, offering a tab-based email management system that simplifies multitasking. However, some users might find the interface less intuitive compared to competitors like Google Workspace or Microsoft 365. Despite this, the platform provides robust customization options, allowing users to organize emails through customizable folder structures and access essential tools via widgets.

One of the notable advantages of Zoho Mail is its flexible pricing plans. The Forever Free plan is suitable for small businesses or individuals, providing basic features with limitations on storage and attachment sizes. For more advanced needs, the Lite and Premium plans offer additional features such as larger storage capacities, email recall, and offline access.

In conclusion, Zoho Mail is a strong contender in the business email market due to its comprehensive suite of features and commitment to security. While it might not have the same level of third-party integration as some competitors, its seamless integration with other Zoho products makes it an attractive option for businesses already using or considering Zoho's ecosystem. Its balance of affordability, security, and functionality makes it a worthwhile investment for companies looking to enhance their email communications.

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