Info Table
TierDiscount, Free Plan (Freemium), Free Trial, Paid Plan, Per-User Pricing, Tiered Pricing
Affiliate ProgramNo
White LabelYes [view all]
APIYes [view all]
SupportYes
 info@snapsurveys.com
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Description

SnapSurveys is an online survey platform that helps businesses and researchers create engaging, fully responsive surveys for desktops, tablets, and smartphones. It offers dynamic question types, interactive designs, and customizable templates, plus integrated data analysis and visual reporting through Snap XMP to turn responses into clear insights fast.

Plans

Starter
Free
1 user
200 responses
Unlimited surveys
Online account for design, publishing & analysis
Reporting Dashboard
Support via Chat, Email, and Telephone
Security and Accreditations
Fully GDPR compliant surveys
ISO 27001
Cyber Essentials Plus
UK and US data centres
Multi-Factor Authentication (MFA)
BOT protection
Daily backups
Regular vulnerability scans
Data is encrypted at rest
Secure delivery of questionnaires and reports
Third-party penetration tests
WCAG and Section 508 compliance
Advanced
£30 /month £360 billed annually
Everything in Starter, plus:
1 user
50,000 responses
Unlimited surveys
100,000 email invites
Reporting Dashboard
Support via Chat, Email, and Telephone
Elite
£95 per user /month £1,140 billed annually
Everything in Advanced, plus:
1+ user
150,000 responses
Unlimited surveys
250,000 email invites
Offline surveys and Kiosk Mode
Pre-populate answers
Screen outs & quotas
Tabbed questionnaires
Shared project working
Support via Chat, Email, and Telephone
Ultra
Enquire
Everything in Elite, plus:
Custom number of users
Custom number of responses
Unlimited surveys
Custom number of email invites
Custom configuration
Configuration app
Custom URL
Dedicated customer success manager
Single Sign On (SSO)
Custom contracts
White labelling
Group or loop questionnaires
Conditional email triggers
API
Priority support via Chat, Email, and Telephone
Refund Policy

SnapSurveys offers a 30-day money-back guarantee on survey software with written notice and returned items.

Ratings

g2(4/5)
trustpilot(4.2/5)

Ai Opinion

AI Rating(4.3/5)

Users like Snap Surveys for its ease of use, flexibility in creating complex surveys, customizable designs, and robust data analysis capabilities, with long-term users appreciating ongoing improvements. Some dislikes are not prominently mentioned in reviews, though the company warns of unrelated scams impersonating them.

Expert Opinion

Expert Rating(4.2/5)

I recently tested SnapSurveys, a full‑featured survey platform built for agencies and researchers who need depth without compromising usability. Here is my honest review based on hands‑on use.
SnapSurveys impressed me with its powerful survey builder and strong data‑analysis engine. I could design complex logic, multilingual surveys, and interactive layouts quickly, while still keeping the experience clean for respondents. The Snap XMP analytics dashboard, with charts and crosstabs, turned raw responses into clear visuals without needing to export to Excel.
What stood out most was the support and reliability. Every time I ran into an issue, their team responded fast and offered clear fixes, which I don’t see with many other survey tools. The pricing is mid‑range, but the depth of features and stability justified the cost for my projects.
My only mild concern is that the learning curve can feel steep if you are new to advanced survey tools, and the interface is a bit more “research‑grade” than “drag‑and‑drop consumer.” However, once you get used to it, the control and flexibility are exceptional.
If you work regularly with clients who demand robust, report‑ready surveys and strong support, SnapSurveys is a strong choice that deserves a look.

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