Carbonite

Carbonite is a reliable backup and data protection tool offering automatic, encrypted cloud storage with unlimited space. It secures your files with 128-bit encryption during transmission and storage. Carbonite supports easy recovery of documents, photos, videos, and music, and includes antivirus protection. It enables quick restoration via web or app, making it ideal for personal and small business use.

Founded in	2005
Location	🇺🇸 United States
Founders	David Friend, Jeff Flowers

Features

Plans

No free plan available for this product.

Basic Plan

$6.00/mo

◈For 1 computer

◈Automatic, encrypted cloud backup

◈Unlimited storage

◈Backs up documents, photos, music, videos

◈128-bit encryption

◈Instant backup recovery

Plus Plan

$6.58/mo

◈For 1 computer + 1 external hard drive

◈All Basic Plan features

◈Includes Webroot Computer Antivirus

◈Additional data recovery options

Prime Plan

$10.12/mo

◈For 1 computer + 1 external hard drive

◈All Plus Plan features

◈Courier recovery service available for faster restore

◈Priority customer support

Refund Policy

Carbonite offers a 30-day money-back guarantee for full refunds on canceled subscriptions within the period.

Ratings

trustpilot(3.7/5)

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capterra(4.3/5)

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g2(4/5)

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Ai Opinion

✦

AI Rating(3.5/5)

Users like Carbonite for its ease of use, simple setup, good security, and unlimited storage on single computer plans. They appreciate the US-based live customer support and the peace of mind it provides. However, many find the interface outdated and clunky, download and restore speeds slow, and prices higher after recent increases. Some also mention frustrating support experiences and limited advanced features and customization options.

Expert Opinion

✎

Expert Rating(4.5/5)

I have been using Carbonite for cloud backup and disaster recovery. The unlimited encrypted cloud storage lets me securely back up all my important files, photos, and videos without worrying about space. The recovery process is easy and effective, even after ransomware or hardware failures. I especially appreciate the included Webroot antivirus and the option for courier recovery services. Carbonite's customer service has been responsive and helpful when needed.
Overall, it's a reliable tool for anyone looking to protect data effortlessly with strong security measures.