LogMeIn

LogMeIn is a seamless unified endpoint management and remote support software designed for IT professionals and MSPs. It features advanced Data Protection Suite powered by Acronis for backup and endpoint security, Resolve MDM for automated device management, and Rescue AI for in-session AI-powered analysis and automation. LogMeIn offers secure, user-friendly, and efficient IT solutions for organizations worldwide.

Founded in	2003
Location	🇭🇺 Hungary
Founders	Jamieson Wright

Features

Plans

No free plan available for this product.

Individuals

$ 30

◈Access up to 2 computers

◈Remote Access

◈Unlimited Users

◈Remote Printing

◈Multi-Monitor Display

◈LogMeIn Antivirus

Power Users

$ 70

◈Access up to 5 computers

◈Remote Access

◈Unlimited Users

◈Remote Printing

◈Terminal Access

◈Multi-Monitor Display

◈LogMeIn Antivirus

Small Businesses

$ 129

◈Access up to 10 computers

◈Remote Access

◈Unlimited Users

◈Remote Printing

◈Terminal Access

◈Multi-Monitor Display

◈LogMeIn Antivirus

Refund Policy

LogMeIn offers a 30-day money-back guarantee on some plans, subject to terms and conditions.

Ratings

trustpilot(3.0/5)

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g2(4.4/5)

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capterra(4.5/5)

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Ai Opinion

✦

AI Rating(4.2/5)

Users appreciate LogMeIn for its ease of use, reliable remote access, and strong security features like data encryption and two-factor authentication. It is praised for efficient file transfers, multi-session support, and IT support functionality, especially during remote work. However, many users find the pricing to be very high and have noted increasing costs over time. Some mention occasional lag, lack of some advanced options compared to competitors, and concerns about administrative permissions handling.

Expert Opinion

✎

Expert Rating(4.3/5)

I recently used LogMeIn, a remote support and endpoint management tool designed for IT professionals. The tool impressed me with its quick and easy remote access across multiple devices and platforms, allowing me to resolve support tickets efficiently without interruptions. The interface is user-friendly, and the session security with features like PIN validation and AES encryption gave me confidence.
The integrated Data Protection Suite powered by Acronis is a highlight, offering backup management, disaster recovery, and advanced endpoint security for physical, virtual, and cloud environments. It simplifies endpoint management with automation and broad coverage for Microsoft 365 and Google Workspace data. The AI-driven tools enhance productivity by automating device analysis and session summaries.
Some minor downsides I noticed are the setup process can be complex for newcomers, and advanced ticketing features may require some learning. Overall, LogMeIn is a versatile, secure, and robust tool ideal for IT teams needing seamless remote support and endpoint protection in one platform. It consistently delivers high performance and security for managing distributed devices efficiently.