Sprout Social

(4.2/5)
Info Table
TierPaid Plan, Per-User Pricing
Affiliate ProgramYes [view all]
White LabelYes [view all]
APIYes [view all]
SupportYes
 [email protected]
 1.8668783231
Social Media Platforms           

Description

Sprout Social is a comprehensive social media management platform designed to help businesses foster authentic connections with their audiences. It offers tools for publishing, engagement, analytics, social listening, and influencer marketing, all integrated into an intuitive interface. Features like a unified Smart Inbox, AI-driven insights, and customizable reports streamline workflows and enhance collaboration. With a focus on innovation and empathy, Sprout Social empowers organizations to build meaningful relationships while optimizing their social strategies.

Founded in2010
Location🇺🇸 United States
Founders Justyn Howard

Plans

No free plan available for this product.
Standard
$199 per seat/month
5 social profiles
Keyword and location monitoring
Unlimited AI-generated alt text
Review management
Group, profile and post-level reporting
Professional
$299 per seat/month
Everything in Standard, plus:
Unlimited social profiles
Extensive competitor, keyword and paid insights
Optimal send times
Enhance Post by AI Assist
Message tagging
Advanced
$399 per seat/month
Everything in Professional, plus:
Enhance Reply by AI Assist
Sentiment in the Smart Inbox and Reviews
Helpdesk integrations
Team productivity and social customer care reports
Message Spike Alerts
Enterprise
Custom
Everything in Advanced, plus:
White-glove onboarding and implementation
Plan tailored to your enterprise business
Dedicated service for hassle-free SSO setup
Priority customer support
Refund Policy

Sprout Social does not provide refunds for prepaid and unused fees if you cancel your subscription during the term, but prorated refunds may be issued in cases of uncured material breaches by Sprout Social.

Ratings

trustpilot(2.8/5)
g2(4.4/5)
capterra(4.4/5)
producthunt(5/5)

Ai Opinion

AI Rating(4/5)

Based on reviews from various sources, sproutsocial.com earns a 4/5 stars rating.

What users like: The calendar view, ability to track specific campaigns, robust reporting functionality, intuitive user interface, smart scheduling feature, asset library, smart inbox, and robust analytics.

What users don't like: The inability to tag individuals who don’t already follow their LinkedIn page, limited post variants, lackluster auto queue feature, and the Social Listening tool not being available for free trial users without a demo.

Conclusion: Sprout Social is a powerful tool for managing social media, offering many useful features, but it has some limitations that need improvement.

Sources:

Expert Opinion

Expert Rating(4.3/5)

I recently tested Sprout Social, a robust social media management platform designed to streamline content scheduling, analytics, and engagement across multiple networks. Here is my detailed review: Sprout Social excels with its intuitive and user-friendly interface, making it accessible for both beginners and seasoned marketers. The platform offers a wide range of features, including a unified inbox for managing messages across networks, a content calendar for seamless scheduling, and advanced analytics tools that provide actionable insights into social media performance. The reporting capabilities are particularly impressive, allowing users to generate detailed reports that can guide strategy and demonstrate ROI effectively. One of the standout features is the social listening tool, which enables businesses to monitor brand mentions, industry trends, and competitor activity. This feature is highly customizable and helps refine campaigns based on audience sentiment. Additionally, Sprout Social supports team collaboration with task assignments and approval workflows, making it ideal for agencies or larger organizations managing multiple accounts. The platform integrates smoothly with major social networks and third-party apps, ensuring flexibility in managing diverse campaigns. Its onboarding process is thorough, with guided tutorials and responsive customer support that simplifies the transition for new users. However, Sprout Social does have some drawbacks. The pricing structure is steep, especially for small businesses or startups. Plans start at $249 per user per month for the Standard tier, with costs escalating significantly for additional users or advanced features. This makes it less accessible for smaller teams with limited budgets. Additionally, some functionalities, such as tagging individuals on LinkedIn or scheduling videos to Pinterest, are either missing or require manual workarounds. In conclusion, Sprout Social is a powerful tool for businesses seeking a comprehensive solution to manage their social media presence effectively. While its pricing may deter smaller entities, the platform’s rich features and reliable performance make it a worthwhile investment for those who can justify the cost. If you're managing multiple accounts or need detailed analytics, Sprout Social is among the best options available today.

Videos

Reviews

No reviews yet. Be the first to review!

Leave a Review

Similar Apps