Exporting gas is a complex operation. But in Australia — where workers are often working four hours from civilisation — it is particularly tricky, according to Andrew Burnet, Head of Development and Operations at Origin Energy.

It’s Burnet’s job to make sure those isolated workers can integrate with Origin Energy’s main IT systems — a challenge not only because of geography but also the broad range of systems and applications being used.

But the task is vital, he says.

“[Integration] is enabling these people to do their jobs better and faster,” Burnet told Which-50 at the Boomi World Tour event in Sydney.

“Meanwhile, behind the scenes on IT, we reduce all that tech debt.”

Origin Energy uses Dell Boomi as its integration solution, running on Amazon Web Services in what is essentially a private network, Burnet says.

“[The environment] gives us flexibility to go through and build, scale, automate. So by design my team is automation buy-in from the outset.”

Importantly, the Boomi environment is automated, Burnet says. This enables rebuilds which had traditionally taken weeks to be completed in just 45 minutes, and integration project times to drop from six months to a matter of weeks.

The first rule of integration

Burnet’s advice for others facing challenges of integrating technology, stresses the importance of selling outcomes, not integration.

“When doing integration, don’t necessarily talk about integration. You sell outcomes,” Burnet said.

“Fundamentally as technologists it’s our role to contextualise technology back to the business. They don’t care what tools we use.”

Continuously delivering on those projects quickly builds confidence on the business side, Burnet said. And in Origin Australia’s case “Integration is something that just happens”.

Getting to that point required significant collaboration with Boomi too — a quality not typical of all vendors and why the middleware provider stood out, Burnet said.

“The people in the Boomi organisation are what make Boomi successful for us at Origin. We couldn’t have done it without these guys. We couldn’t have done it without the right engagement.”

Burnet says he had no doubts about the capabilities of his own team, but it was important that Boomi could match them to facilitate better engagement.

“As Australians we don’t accept mediocrity. We push Dell really hard. They, likewise, have been delivering and responding to that.”

About this author

Joseph Brookes is a writer for the Which-50 Digital Intelligence Unit of which Dell Boomi is a corporate member. Members provide their insight and expertise for the benefit of the Which-50 community. Membership fees apply. 


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