Higher education operates in a highly competitive landscape. Universities are increasingly looking to provide a better service to today’s tech-savvy millennial students. They have little choice after all these are consumers who demand a rich and seamless experience across multiple channels. 

How universities adapt to these new conditions and adopt new technology will ultimately influence their ongoing viability and success. And while many institutions are rapidly adopting cloud-native applications the large technology debt the sector has accrued over time means CIOs are necessarily operating in a hybrid landscape. 

This is the reason why integration has become a top priority especially as traditional point-to-point coding or on-premise integration middleware has failed to deliver the desired services at the required timeframe.

None of this happens in a vacuum. These educational institutions are also facing business and competitive pressures. They need to also focus on several key deliverables;

  • Adding value to their offerings
  • Presenting their services with significant differentiation
  • Delivering a brilliant student experience
  • And of course, providing the very best education 

This is where cloud integration can play a key role but it was essential to ensure the platform addressed the university’s full scope of data and integration needs, including cloud-native integration, data quality management, workflow automation, and API management. Such an approach supports true digital transformation by easily and efficiently connecting applications, data and people.

Globally universities are using the iPaaS to enrich and streamline student experiences, from enrollment and onboarding to graduation and alumni relations. 

New integrations are being designed to help better understand and anticipate the needs of students and staff, to deliver more personalised interactions. IoT use-cases are also built to ensure the optimal use of facilities and resources.

Flinders University in Adelaide wanted to provide a superior digital experience to students and staff with a modern, cloud-first IT environment.

The university needed flexible and easy-to-use cloud-native integration to quickly connect a diverse array of cloud and on-premise applications.

The Boomi, a Dell Technologies company low-code, cloud-native integration platform made the integration fast and easy, eliminating the need for custom-coding or specialised staff or expensive consultants.

From implementing Boomi, Flinders had reduced integration development time by at least two times, supported the rapid deployment of a diverse range of 130 integration, streamlined onboarding, lowered administrative overhead and served as a foundation to a new integration centre of excellence.

 UTS is another university integrating Boomi, its Application 2020’s goal is to use cloud technologies as a foundation for building a new generation of digital services for students and staff. 

Integration and data movement was a major constraint for UTS. Faster time to market required an integration platform that could speed integration and reduce complexity. UTS selected Boomi’s low-code, a unified integration platform for its ease of use, which would allow a broader community of developers to use the platform. 

Boomi API Management, which makes data more accessible to everyone who needs it, was also a key factor. Through its utilisation of iPaaS UTS was able to bring its application integration, BI and data teams together to eliminate duplicate processes.

This shortened the time UTS needed to perform application-to-application (A2A) and B2B integrations, develop production-ready APIs, retire legacy systems and shrink its on-premise data footprint. 

About this author

Venkata Narra is a solutions consultant based in Australia for Boomi. Boomi is a member for the Which-50 Digital Intelligence Unit. Members provide their insights and expertise for the benefit of the Which-50 community. Membership fees apply. 


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