Zendesk

Machine learning and artificial intelligence will have a radical impact on enterprise software and the changes are already underway at a frightening pace. That’s the view of Adrian McDermott, president of products at Zendesk. He argues much of what enterprise software systems do is relatively repetitive and can be improved

Customer service software provider Zendesk has launched an integration with Discord that makes it easier for game developers and publishers to solve customer service issues directly in Discord without interrupting game time. With the launch of this integration, gamers or community moderators can now open a Zendesk support ticket directly