Five companies have made the finals of Westpac’s 2017 Innovation Challenge, an initiative the bank says it designed to allow entrepreneurs and start-ups across the country to present solutions for Australia’s Professional Services sector. Westpac’s National Head of Professional Services, Makala Schofield, said this year’s Innovation Challenge is uncovering innovations

chatbot, smartphone, AI, assistant

Hyper Anna, a Sydney-based Australian start-up has secured a $16 million series A funding round, led by Sequoia China, to launch its virtual assistant in new international markets. The start-up has created an AI agent called Anna which plays the role of data scientist, giving customers business intelligence and on-demand

Westpac branch

In a trial with shopping centre landlord Scentre Group, Westpac and ANZ have developed a blockchain solution to digitise a financing process used for commercial property leasing. The prototype, built on IBM’s distributed ledger technology, eliminates the need for current paper-based bank guarantee documents, resulting in a single source of


Westpac and CommBank are leaders in mobile banking, according to Forrester Research, while Australia’s other big banks still have some work to do. Forrester recently evaluated the retail mobile banking services of five large retail banks in Australia: ANZ Bank, CommBank, Macquarie Bank, NAB, and Westpac. Sign up for Which-50’s

Apple Pay, Mobile Payments

Westpac and Samsung Electonics Australia confirmed that they will offer the Samsung Pay mobile payment option to Westpac’s Mastercard and Visa debit and credit cardholders. Samsung Pay is now available at thousands of retail outlets across Australia wherever NFC (Near Field Communication) payments are accepted. Take our Which-50 reader survey

Brian Hartzer Westpac CEO

Survival is top of mind for business leaders. Which is perhaps unsurprising considering the oft-cited stat that 50 per cent of the Fortune 500 from 1999 has disappeared from the list. For Westpac CEO Brian Hartzer the key to longevity in business is the ability to adapt and change. Take

Adobe Digital Index’s (ADI) “State Of Banking” report has found Australia leading the pack in the adoption of mobile technology to enhance the customer experience. Adobe compared retail banks in the US, Canada, Australia and United Kingdom. American customers were found to visit their banks via their mobile devices only

Westpac chief drives the digital agenda, but a nagging doubt remains Macquarie Equities warning to the Big Four banks last year appears to have hit the mark, at least at Westpac. In a briefing with analysts yesterday Westpac Chief Executive Officer, Brian Hartzer revealed a sharp focus on using digital

Westpac revealed in February that it is trialing wearable technology both in Australia (via the St George bank Money Meter app) and across the pond in New Zealand with its Cash Tank App. This week it opened the kimono a little wider. In a video on YouTube, Westpac New Zealand