Westpac

Many Australian banks miss the mark when it comes to money management, alerts, and self-service features on their mobile apps, and the absence of these services hurts the customer experience. That’s a key finding in a new report from Forrester Research into Australian mobile banking apps called Mobile Banking Apps

Westpac branch

Apple Pay is now available for Westpac customers with an eligible Mastercard debit or credit card, or eftpos Handycard. The decision was flagged late last year and makes Westpac the last of Australia’s big four banks to offer the digital payment method. Westpac customers will be able to use Apple

Within 12 months Australia’s Open Banking regime is expected to be well advanced, according to the chair of the body responsible for developing the technical standards for Australia’s Consumer Data Right.  And as the CDR framework is applied to more industries, the use cases for consumers and tech companies get

No Australian business has adequately architected its information systems to meet the requirements of the incoming Consumer Data Right (CDR) in order to share data in real time.  That was a key takeaway from a CDR panel during Gartner’s Data and Analytics Summit in Sydney this week which included the

Travelex

Australian banks which rely on Travelex to provide foreign currency services have been impacted by a ransomware attack on the UK-based company.  Travelex took all its systems offline when it first detected a software virus that had compromised some of its services on New Year’s Eve. The attack is still

Apple Pay will be available for Westpac customers by June 2020, meaning all four of Australia’s big banks will offer the digital payment method next year.  Westpac also announced Apple Pay is available from today for customers at its smaller banks – St.George, BankSA and Bank of Melbourne – provided

Westpac branch

Westpac today announced the launch of its “Data Driven Experience Platform”, a customer insights and analytics hub which pulls data from across Westpac Group. The bank says the hub will help propel its digital push and prepare it for the upcoming open banking regime. The platform was co-designed and backed

Westpac CEO Brian Hartzer says the bank needs to do a better job when it comes to getting its customers to use the digital innovations they have built.  Speaking yesterday during a panel at IBM’s Cloud Innovation Exchange in Sydney, Hartzer said the bank had introduced more than 100 new

Westpac branch

Westpac today announced it is partnering with 10x Future technologies, a UK-based cloud banking provider, to build a new core banking stack that allows third parties to offer Westpac banking products through APIs. Download: Open Banking – How Consumers, Innovators & Incumbents All Benefit The new stack will be run separately

Westpac branch

This year’s Westpac Innovation challenge is asking start-ups, scale-ups and entrepreneurs to come up with data solutions for business problems in the micro business, energy, insurance, aged care or government sectors. Now in its sixth year, the program has turned its focus to data problems specifically driven by Australia’s upcoming