ubank

UBank has tapped fintech Basiq to help it prepare for open banking. The first phase of the partnership is an update to the bank’s in-app budget tool which uses machine learning to provide insights into consumers’ spending habits.  By next year, the partnership will offer customers predictions of future spending

Most National Australia Bank customers now interact with the bank exclusively through digital channels and the bank’s digital-only offshoot, UBank, increased its customer base by 40 per cent over the last two years, according to NAB’s financial results released today. The bank also revealed it has shifted 19 per cent

Virtual assistants powered by AI are helping UBank serve customers more quickly, freeing up time for its staff to explore the future of banking, says the CEO of the digital-only bank. For the past three years UBank has been experimenting with IBM and the Watson team to explore the different

Digital bank UBank will launch an AI-powered assistant to help its customers in the process of applying for a home loan. The AI assistant is called Mia, short for My Interactive Agent built by FaceMe, a New Zealand-based company. The bank will pilot Mia later this month with a handful