Telstra

An Adelaide-based contact centre employing 45 people that uses new digital technology has been unveiled by Telstra as part of a series of improvements to Australia’s Triple Zero service. Register Here: Melbourne Breakfast Event – How Trust Helps Brand Build Better Customer Experiences The new 20 seat, 24-hour Adelaide centre

Today companies need to be prepared to disrupt themselves more ambitiously than they have ever done before in order to leave their legacy behind, argues Andy Penn, CEO at Telstra. During Telstra Vantage, Penn explained to attendees that “legacy” means legacy products, legacy processes, legacy systems and most importantly, legacy

Telstra-backed data and martech company Near has raised USD$100 million (AUD$143M) in a Series D funding round, from private equity firm Greater Pacific Capital. With this fresh investment, Near has raised a total of $134 million to date, including from Sequoia Capital, JP Morgan and Telstra Ventures. Sign up to

bank, CommBank, ANZ, Nab

Australians got a taste of a world without digital payments on Thursday afternoon when Telstra network outage took down ATM and Eftpos machines at some of Australia’s biggest retailers. All services have now been restored and the telco has apologised for the impact and inconvenience to business and their customers.

The Victorian Government has announced it will begin an Australian first connected vehicles trial to improve road safety. Cars automatically connecting with each other and roadside infrastructure will begin testing features like emergency braking alerts, turn assist and speed limit warnings. The vehicles are not autonomous but the technology is

Transparency and informed consent should be prerequisites for the use of customer data with emerging technology, according to the data leaders of Telstra, Bank of New Zealand, and iCare. But it is still not a common practice in the industry, despite what some companies might say. Sign up for Which-50’s

Telstra has received a formal warning from the communications watchdog for building a base station on top of a government office without consulting affected parties. The Australian reports the telco is also being investigated by the Australian Competition and Consumer Commission in a separate incident related to it blocking international

Telstra today launched its first 5G enabled mobile device, a portable hotspot and multimedia tablet. The launch coincides with the release of the first 5G-capable mobile phone in Australia, Samsung’s S10 5G. Both devices will be available in stores tomorrow. The devices mark “day one” of 5G in Australia, according

Australia’s medical software industry, though peppered with some great talent, interesting start-ups, and high potential emerging software platform plays is not necessarily where you would expect to find the next IT unicorn. But there may be one hiding in plain sight. Sign up for Which-50’s Irregular Insights newsletter Nominate today

Telstra has added 10 new startups to its Muru-D accelerator program. Part of the “SYD6” cohort, the startups include businesses using digital technology to improve farm connectivity, prevent work stress and optimise workforces. Sign up for Which-50’s Irregular Insights newsletter Chosen from a field of nearly 200, each of the