technology

Loadsmile, an Australian-based technology start up is aiming to make the freight industry more sustainable by reducing waste and the amount of unused space in trucks.  Geoffroy Henry, CEO and co-founder of the company said 30 per cent of trucks in Australia are on the roads with empty loads and,

Which-50 and LogMeIn recently surveyed call centre managers and C-Suite executives with responsibility for the customer, asking them to nominate the technologies they believe will be most transformative. AI & machine learning was nominated by more than three quarters of respondents, making it the top pick. We asked Ryan Lester,

Newcastle-based company Pegasus has secured AU$28 million from the Silicon Valley technology investment firm Accel-KKR to grow the business globally. Established in 1998, Pegasus’ software manages the safety of three million workers across 80,000 companies, primarily based in Australia. The funding will be directed towards product development, recruiting more employees

When companies are on the path to improving customer trust, they normally find themselves in one of two modes. The first is trying to retain the trust customers already have for the brand, and the second is hoping to recover trust that has been lost for whatever reason. Aarron Spinley,

As brands struggle to meet rising customers expectations, humans are proving far more disruptive than technology, argues Tiffani Bova, growth & innovation evangelist at Salesforce.  Speaking at the Online Retailer conference in Sydney this week, Bova told delegates that ultimately, consumers want more.  “We want an app that can do

Emerging technologies have the potential to upend industries, but business leaders are often sold on the vision long before a technology is viable and widely adopted by consumers. But, being able to see through the hype and correctly time market entry can deliver a serious competitive advantage. There’s no crystal

Delivering the keynote at the Microsoft Future Now event in Sydney today Brad Smith, president and chief legal officer of Microsoft said the Christchurch terrorist attack is a learning moment for everyone working in technology. Smith is referring to the Christchurch terrorist attack where 50 people were murdered in shootings

Some businesses excel more than others, even if they are selling the same product with the same consumers. How do they do it, and how can other companies achieve those goals? At a recent Adobe event, Murray Howe, head of industry strategy APAC, discussed how high-performing experience organisations differ from

VC firm Artesian Venture Partners and the Grains Research and Development Corporation (GRDC) have eached chipped in $25 million to create a new $50 million venture capital fund. The agtech fund, named GrainInnovate, will support and resource start-ups which show the potential and commitment to deliver transformational impact to Australia’s

Business faces an onslaught of transformational technologies in the coming years, everything from connective devices to decentralised solutions like blockchain; to new ways of delivering broadband from 5G. These will all have tremendous impacts on the evolution of digital transformation, says Dell Boomi’s Chief Technology Officer, Michael Morton. Digital transformation is