technology

When companies are on the path to improving customer trust, they normally find themselves in one of two modes. The first is trying to retain the trust customers already have for the brand, and the second is hoping to recover trust that has been lost for whatever reason. Aarron Spinley,

As brands struggle to meet rising customers expectations, humans are proving far more disruptive than technology, argues Tiffani Bova, growth & innovation evangelist at Salesforce.  Speaking at the Online Retailer conference in Sydney this week, Bova told delegates that ultimately, consumers want more.  “We want an app that can do

Emerging technologies have the potential to upend industries, but business leaders are often sold on the vision long before a technology is viable and widely adopted by consumers. But, being able to see through the hype and correctly time market entry can deliver a serious competitive advantage. There’s no crystal

Delivering the keynote at the Microsoft Future Now event in Sydney today Brad Smith, president and chief legal officer of Microsoft said the Christchurch terrorist attack is a learning moment for everyone working in technology. Smith is referring to the Christchurch terrorist attack where 50 people were murdered in shootings

Some businesses excel more than others, even if they are selling the same product with the same consumers. How do they do it, and how can other companies achieve those goals? At a recent Adobe event, Murray Howe, head of industry strategy APAC, discussed how high-performing experience organisations differ from

VC firm Artesian Venture Partners and the Grains Research and Development Corporation (GRDC) have eached chipped in $25 million to create a new $50 million venture capital fund. The agtech fund, named GrainInnovate, will support and resource start-ups which show the potential and commitment to deliver transformational impact to Australia’s

Business faces an onslaught of transformational technologies in the coming years, everything from connective devices to decentralised solutions like blockchain; to new ways of delivering broadband from 5G. These will all have tremendous impacts on the evolution of digital transformation, says Dell Boomi’s Chief Technology Officer, Michael Morton. Digital transformation is

When it comes to travel and technology, one does not exist without the other, according to Drew Bowering, senior director – market management at Expedia. Bowering said the way Expedia approaches innovation from a technological mindset is through the “framework of innovation”. Leadership Webinar: Which-50’s 2019 Outlook and Business Transformation

Blockchain has been heralded as a transformative and potentially disruptive technology. However, many are hesitant about the practical application of blockchain outside of limited use cases. The key to early success is matching blockchain to an appropriate business model, according to Stephen Moore, SAP Australia and New Zealand Executive Director.

Blockchain could form the underlying infrastructure of global supply chains by 2025, becoming ubiquitous in mainstream business in less than a decade, according to a new study. The study, Does blockchain hold the key to a new age of supply chain transparency and trust? conducted by the Capgemini Research Institute