Coles Group has taken another step in its ongoing digital transformation strategy, securing sites in Sydney and Melbourne for two high-tech Customer Fulfilment Centres (CFCs). In March 2019 Coles announced an exclusive services agreement with UK-based Ocado Group to bring the online grocery platform, automated single-pick fulfilment technology and home

A replacement of its aging IT system and $125 a million investment in an automated distribution centre has helped independent grocer Drakes Supermarkets ensure it could continue to serve customers as demand spikes during the COVID-19 pandemic.  Drakes Supermarkets have implemented Nutanix Hyperconverged Infrastructure (HCI) which helps support the retailer’s

grocery delivery

Aussie Farmers Direct has gone into voluntary administration. The food delivery company blamed competition with major supermarkets and the influx of cheap imported produce for its demise. The 13-year-old business will close immediately, affecting about 100 franchisees, 260 employees and 100,000 customers around the country. No future orders will be

After almost two decades dabbling in ecommerce, buying groceries online is now a $1 billion business for both Coles and Woolworths. But even with the supermarket giants enjoying five years of double-digit growth, the sector is still underdeveloped. Online shopping represents an estimated 2.8 per cent of the $108 billion

Talk about unfortunate timing. This week Accenture published news that it has collaborated with Italy’s largest supermarket chain Coop Italia “to reinvent the customer experience in grocery shopping with the opening of its Supermarket of the Future store.” Sign up for Which-50’s Irregular Insights newsletter The only problem was everyone