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Most consumers who shop on Black Friday and Cyber Monday are increasing the size of their orders every year according to new research from CouriersPlease.  The study showed 66 per cent of Aussies who shopped on either Black Friday or Cyber Monday are growing their orders yearly.  Only one third

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New statistics from Australia Post show the biggest online shopping week is now in November as Black Friday and Cyber Monday sales become even more popular with consumers. According to the Australia Post 2019 eCommerce industry report, Inside Australian Online Shopping, the two significant shopping events, Black Friday and Cyber

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The growth in smartphone prices is causing a drop in sales, according to research from Telsyte which showed sales decreased 3 per cent in 2018 compared to the year prior. The research, Telsyte Australian Smartphone & Wearable Devices Market Study 2019, said 4.6 million smartphones were sold in the second

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Silos are busted, time to market accelerated and IT resources are much simpler to utilise when organisations have an effective integration platform as a service (iPaaS) regime, according to a Dell Boomi commissioned study by Forrester. In the study to assess the economic impact of shifting to the cloud, Forrester created

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Retailers have the opportunity to scale and expand the scope of their existing AI deployments however, research shows only 1 per cent of retailers have achieved this. A recent Capgemini study, Retail superstars: How unleashing AI across functions offers a multi-billion dollar opportunity calculated AI represents a US$300 billion opportunity

More Australians are using their mobiles to watch TV and data usage is surging, according to a new Deloitte survey. The 2018 Deloitte Mobile Consumer survey found 25 per cent of all Australians are using their mobiles to watch TV. With 5G soon to be introduced, Deloitte said smartphones could rival

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When it comes to customer experience in Australia, 54 per cent of consumers say brands are failing expectation for good customer experiences, according to a new study. The report, Closing the CX Gap: Customer Experience Trends Report 2019 by Acquia shows two-thirds of those questioned could not recall when a

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Blockchain could form the underlying infrastructure of global supply chains by 2025, becoming ubiquitous in mainstream business in less than a decade, according to a new study. The study, Does blockchain hold the key to a new age of supply chain transparency and trust? conducted by the Capgemini Research Institute

The term digital disruption has been used to strike fear into the heart of executives faced with ever-rising consumer expectations and new agile competitors. But a new report from Gartner argues disruption can be a positive phenomenon. The report, Top 10 Myths About Digital Disruption authored by analyst David Smith,

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Facing a future filled with uncertainty, businesses know they need to transform but building the workforce required to  realise that goal is an ongoing challenge. According to Mercer’s Talent Trends Global Report, when it comes innovation, 96 per cent of companies are planning organisation redesign, yet only 18 per cent