Specialist business consultancy KINSHIP digital has won a tender to build a Social Media Command Centre for the Bank of Investment and Development of Vietnam (BIDV), modeled on similar facilities it operates throughout the region. For BIDV, the program is an important part of its strategy over the rest of

It seems no amount of noise about social media is enough to motivate leaders to take it seriously. Although some individuals are adapting their leadership style and business strategy to leverage social and manage potential impacts, as a segment the participation of C-suites and in particular CEOs remains disturbingly low.

For the second time in two years an Australian airline has been targeted by a Facebook competition scam. This time it is Qantas on the receiving end, last time it was stablemate Jetstar. Responding to tweets from @socialmediamons (Nicole Matejic) about the rort, Qantas says it is aware of the problem

The hot topic in the ecommerce social chatter stream this week was the Ecommerce Paris trade show held between the 22nd and 24th. The majority of the top tweets related to the event. On a side note, it was also the first time a language other than English dominated our

Altimeter’s insights, the importance of people, Luxury’s digital embrace and how large companies are engaging with transformation dominate this week’s digital transformation Chatter Report. Each weekday the KINSHIP digital/Which-50 Chatter Report identifies the most influential conversation starters of the last week around the global social realm, and once a week

  The impact of omnichannel on supply chains, Amazon’s $2B Indian expansion and Forrester’s Wave research dominated the global omnichannel chatter this week as the tempo and the volume lifted on the conversation. Each weekday the KINSHIP digital/Which-50 Chatter Report identifies the most influential conversation starters of the last week

Referral networks and informal power players are rarely exposed in organisational charts. Quiet achievers are often pushed into the background, and often that is where they are most comfortable. For business, though, that is not always or even often the best outcome. Social network analysis (SNA) seeks to reveal the stars.

The digital era isn’t coming, and it’s not just getting started. From a technology perspective it is fully established, with roots that extend back to the middle of the twentieth century, and a future that extends as far as anyone today can imagine. Ongoing advances regularly remind us that the

Kenshoo research has identified significant increases in spending on search and social advertising in Q2 2014: search advertising is up 25 per cent and social advertising is up 51 per cent year-over-year (YoY) across its client base. The company has over 6000 clients who spend over $US2.5B. According to Ruud

  The burgeoning impact of online commerce in South East Asia, and attempts by incumbent domestic retailers in India to hold back the tide, featured prominently in the worldwide social media conversations about ecommerce this week, according to our daily Chatter Report. Meanwhile, Econsultancy’s list of ten retail and ecommerce