Oracle Cloud Infrastructure (OCI) this week announced a partnership with digital workflow company ServiceNow, allowing customers to access Oracle Cloud resources through the ServiceNow portal.  With this integration, ServiceNow users will be able to manage their cloud strategies, including Oracle and other cloud provider resources, on a single dashboard, using

ServiceNow has announced an integration with Uber for business that allows workers to book rides via the Uber platform directly through ServiceNow Workplace Safety Management app. Using the ServiceNow Workplace Safety Management app, offered in the ServiceNow Safe Workplace suite, the Uber for Business solution provides a “Book Uber” feature

Global and local tech giants are offering their services for free via an online portal that has launched to assist Australian companies during the COVID-19 pandemic.  The Australian Information Industry Association (AIIA) unveiled the online resource centre yesterday to help businesses and workplaces move towards remote working arrangements as the

ServiceNow has signed an agreement to acquire Passage AI, a Mountain View-based conversational AI platform company. Financial terms of the deal were not disclosed. The transaction will advance ServiceNow’s deep learning AI capabilities and will accelerate its vision of supporting all major languages across the company’s Now Platform and products,

Bill McDermott isn’t retiring, he’s taking the top job at ServiceNow.  The former SAP CEO said two weeks ago that he would not renew his contract with the Germany technology giant. Today it was announced that McDermott will be the new CEO of ServiceNow. Current ServiceNow CEO John Donahoe is

smartphone using phone apple iphone andriod

In an effort to make workplace technology more like the consumer internet, ServiceNow has launched new mobile app capabilities for the enterprise with the general availability of its Now Platform New York release. ServiceNow’s new Now Mobile app can be used to complete tasks such as fixing an IT issue,

“Alexa, tell the nurse…” Three healthcare facilities in Australia and New Zealand have deployed a new voice-controlled system to help patients notify nurses when they need assistance. The digital replacement for the call button was developed by Deloitte and is being used in Prince of Wales Hospital, an aged care

team collaboration

Leaning on technology to improve the employee experience has led the HR team at insurance company IAG to work more closely with both IT and analytics. Speaking to Which-50 between sessions at ServiceNow’s user conference in Las Vegas this week, David Lahood, Executive Manager, Systems & Partnering at IAG, said

ServiceNow is eyeing $10 billion in global annual revenue, up from $2.6 billion in revenue it generated in 2018. To reach that goal, the company is planning to channel the success of the consumer internet giants. “Our aspiration is to become an Amazon, a PayPal, a Google of enterprise software,”

ServiceNow President and CEO John Donahoe,

Great experiences can be divided into two elements: the first is the simple and intuitive user interface, and the second is the complexity hidden behind the scenes that’s required to deliver the experience. That’s the view of ServiceNow President and CEO John Donahoe, who used Amazon as an example to