Digital maturity varies widely across sectors. Generally, digital leaders have a leg up when it comes to delivering experiences. But other brands will get little sympathy from consumers, who increasingly demand more and benchmark every experience against digital leaders. That is according to Des Cahill, Oracle CX VP and CMO.
Start-up courier service Sendle has raised $20 million in a series b funding led by Federation with Full Circle Venture Capital, Rampersand and Giant Leap returning as investors. Sendle said the cash will be used to begin to exploring international markets and accelerate growth locally, as part of its ongoing