Digital transformation is no longer an “if” but a “when” for enterprises across both public and private sector. The promise of greater efficiency, customer-centric products and services, rapid response to changing regulatory or economic requirements – and the chance to compete with disruptive start-ups percolating every sector of the economy

Innovative technology, like any new initiative, requires a holistic and integrated approach. However, funding that new technology requires a more nuanced strategy. That’s the view of Stuart O’Neill, general manager, Customer Success, SAP ANZ, who argues incremental gains will only come when new technology is integrated with existing software. Intelligent

Machine learning and big data will produce the earliest wins for organisations utilising emerging digital technology, according to Sehida Frawley, SAP ANZ head of Digital Business Services. However she cautions generating value and confidence in the technology will depend on an organisation’s resources, technology “ecosystems”, and trust. Intelligent enterprises effectively

SAP formally launched a suite of applications, SAP C/4HANA, at its Sapphire 2018 conference in Orlando. It says the new solution which bundles together Hybris, Gigya and CallidusCloud will help businesses serve and retain customers. SAP also announced the SAP HANA Data Management Suite, the industry’s first comprehensive data management solution that

SAP is pushing hard with its Leonardo program this year at its annual Sapphire user conference. Think of Leonardo as a center of expertise which enables SAP’s customers to exploit emerging technologies like big data, machine learning, and IOT. In some cases, these technologies will be integrated into the core SAP

SAP SE has announced a new consumption-based commercial model for customers to easily acquire and engage SAP Cloud Platform, the company’s platform as a service (PaaS). Additional updates include the next-generation SAP Cloud Platform SDK for iOS, which allows customers to easily extend enterprise apps and processes to mobile devices.

retail, fashion, ipad, tablet,

SAP introduced new technologies, such as facial recognition, machine learning and Internet of Things (IoT), to enable targeted marketing campaigns and help consumers optimise their shopping experience. This announcement was made at the SAP Hybris Live summit being held in Barcelona, Spain. Sign up to Which-50’s Irregular Insights newsletter Sharing

Businesses with disruption fatigue received a harsh reality check today. The disruption of markets will continue, and the pace will likely accelerate. That’s our takeout from the keynote delivered by SAP Hybris President and co-founder Carsten Thoma to the 3300 customers, partners and staff who are attending the companies annual SAP


Despite all the discussion around artificial intelligence in the industry, delegates at the SAP Hybris Live event in Barcelona today were told that there is still a long way to go to truly deliver the kinds of capabilities many people assume already exist. According to Constellation Research founder R Ray

SAP is bolstering its customer experience credentials, entering into an agreement to buy Gigya a software company which manages customer identities and profiles. Gigya’s customer identity and access management platform helps companies build digital relationships with their customers. Its platform allows companies to manage customers’ profile, preference, opt-in and consent