SAP

It turns out Aussie consumers have a problem with commitment… or at least a greater tendency than their peers overseas to abandon virtual shopping carts. Almost sixty per cent (57) are discarding their carts sometimes or all the time, particularly in the product categories of fashion (67 per cent) and

SAP will make SAP Cloud Platform (SCP) available on Amazon Web Services (AWS) through AWS Asia Pacific (Sydney) Region, starting in August 2018. SAP customers in Australia and New Zealand will be able to accelerate digital transformation projects by rapidly deploying intelligent applications and services on SCP, the foundation for

New technologies are reshaping customer expectations of businesses. The explosion of web-based and mobile applications – and the digital leaders using them to deliver seamless customer experiences – has fostered a demand for consistent yet personalised products, services and experiences. Businesses are responding by moving customer experience to the top

When the famous management consultant Peter Drucker said “you can’t manage what you can’t measure” I doubt he imagined a world where almost anything could be measured and that data instantaneously transmitted to a system where machine learning and smart algorithms could analyse the data and provide support for business

Few, if any, industries have been unaffected by the digitally driven shift from product provision to services, according to Paul Marriott, Head of Digital Core, SAP APJ. The change is now a board level topic, Marriott says, and is creating entirely new business models. New business models that leaders have

retail, fashion, ipad, tablet,

As a member of the online retailer, The Iconic’s executive team, Anna Lee, is at the forefront driving strategic growth plans and leading over 200 people in her role as the firm’s chief operating officer. Lee recently spoke to Which-50 about successful approaches she has led that allowed her firm

AI, machine learning, IoT and blockchain have the potential to transform businesses. But if technology is to fulfil that potential, it must be on the agenda of the entire C-suite. That’s the view of Geoff Wenborn, Chief Digital and Technology Officer at People’s Choice Credit Union — an organisation currently

While customers’ expectations have never been higher, poor planning and execution continue to compromise the ability of brands to deliver against these expectations. The last few years have seen such an upswing in the use by brands of marketing technologies that provide the tools marketers need to connect with customers

While the term “Big Data” has been in common use for almost a decade, organisations are still struggling to deal with the concept as a more waves of information descend upon them in the age of connected supply chains, online customers and the Internet of Things. Enterprises are well aware

Artificial intelligence (AI) and machine learning are variously portrayed as the future of our workplaces or the death of employment as we know it. Somewhere between those two extremes lies the reality. These emerging technologies will be core parts not just of technology strategies, but of how we deliver services