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Machine learning algorithms are “psychopaths” without regard for human consequences, according to Timo Elliott, SAP VP and global innovation evangelist, who cautions organisations should be piloting ML programs in areas with less potential human consequences. “[Machine learning] can do some amazingly good things but it requires human judgement,” Elliott told

At Adobe Summit, Adobe CEO Shantanu Narayen and Microsoft CEO Satya Nadella revealed additional details about the Open Data Initiative (ODI). As originally announced last September, Adobe, Microsoft and SAP have embarked on a new approach to business data that will help companies transform their customer experiences through real-time insights

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Emerging technology like AI and machine learning, despite its hype, often faces tough questions on its ability to produce business outcomes. However, three clear areas have already emerged for translating new technology into measurable results, according to Timo Elliott, SAP VP and global innovation evangelist. Following his presentation at the

Coles has selected three SAP products to help transform its digital operations across procurement, human resources (HR) and its business processes. The supermarket giant is implementing intelligent enterprise resource planning (ERP) with SAP S/4HANA, along with SAP Ariba for procurement and SAP SuccessFactors streamline and automate its HR operations. Sign

SAP will buy survey software company Qualtrics for US$8 billion in cash with both companies hoping to provide value to businesses by combining experience data and operational data. The cloud giant has secured financing in the amount of €7 billion to cover purchase price and acquisition-related costs. According to Axios,

Christchurch, New Zealand

Each year the Christchurch City Council runs a survey to measure how satisfied citizens are with its service. While the citizens of the municipality hold their council in high regard, they also identified a key area where the council could improve: make it easier to interact with its services. That

Understanding the value of the integration of IoT and blockchain is easy to do especially when we think about different asset tracking use cases. For example, shipping pharmaceuticals or various food substances often requires that the individual units are refrigerated and kept at specific temperatures until such time that the

David Scullin describes a simple digital vision of his company – the NZ farming cooperative Ballance Agri-nutrients. It wants to bring the worlds of precision agriculture, ecommerce, customer experience and analytics together in one beautiful, user-friendly platform, he says. We caught up with Scullin at SAP’s Sapphire conference earlier this year

Blockchain has been heralded as a transformative and potentially disruptive technology. However, many are hesitant about the practical application of blockchain outside of limited use cases. The key to early success is matching blockchain to an appropriate business model, according to Stephen Moore, SAP Australia and New Zealand Executive Director.

When it comes to online shopping, and despite the wide variety of opportunities Australian customers demonstrate a clear preference for particular types of purchases. According to the 2018 SAP Consumer Propensity Report, travel, fashion and entertainment top the online shopping list. Among those surveyed, 72 per cent are buying flights,