SAP

Blockchain and IoT technology will enable $31 billion in food fraud savings globally by 2024 by immutably tracking food across the supply chain, according to research from Juniper, which identifies IBM, SAP and Oracle as leaders in the area. Substantial savings in food fraud will be realised from 2021 and

Qualtrics has appointed Brigid Archibald as country manager for Australia and New Zealand.  Archibald, who has held senior sales and leadership positions with Salesforce and American Express, is now tasked with accelerating the company’s growth locally.  Qualtrics, which was acquired by SAP 12 months ago for US$8 billion, offers customer

When companies are on the path to improving customer trust, they normally find themselves in one of two modes. The first is trying to retain the trust customers already have for the brand, and the second is hoping to recover trust that has been lost for whatever reason. Aarron Spinley,

Bill McDermott isn’t retiring, he’s taking the top job at ServiceNow.  The former SAP CEO said two weeks ago that he would not renew his contract with the Germany technology giant. Today it was announced that McDermott will be the new CEO of ServiceNow. Current ServiceNow CEO John Donahoe is

There are three layers of trust at which brands need to excel if they are going to build genuinely engaging relationships. However, understanding this alone is not enough. Trust in business is a currency that has value and is fundamental to financial growth in the experience-driven economies we see today.

SAP chief Bill McDermott is stepping down as CEO after a decade leading the German technology  giant.  He will be replaced by board members Jennifer Morgan and Christian Klein who have been named co-CEOs, effective immediately, in-line with the company’s succession plan.  The news was announced alongside the company’s Q3

Companies that are undergoing digital transformation can earn consumer trust by getting the basics right, every single time, over the long haul according to Aarron Spinley, strategy director XM acceleration, SAP. Last week, Which-50 hosted a webinar with Camilla Cooke – Co-Founder & CMO, Xinja, Luke Shaw – Head of

Alibaba Group and SAP announced that SAP S/4HANA Cloud and SAP Cloud Platform are now available on Alibaba Cloud in China. Chinese enterprises can now easily adopt SAP’s world-leading enterprise cloud solutions on the powerful Alibaba Cloud infrastructure. The strategic partnership between the two technology leaders provides seamless integration of

SAP Ariba and insurer IAG have created an online marketplace to enable its employees to channel their spend to Indigenous and women-owned businesses. The initiative, called “Rise”, was announced this week and expands IAG’s supplier pool to include businesses from diverse backgrounds. Webinar: Can I Trust You? Building Customer Trust

Companies often prioritise investment in customer-facing systems over infrastructure projects, but it’s important to realise that both are critical to success, says Shailendra Kumar, Vice President and Chief Evangelist at SAP, “As the new customer-facing systems usually have a direct impact on customer experience, management finds it easy to approve