SAP

You can learn two things about a company that takes the privacy of its customers seriously, and gives them the opportunity to consent to how their data is used, says Aarron Spinley, Growth and Innovation Evangelist, SAP. “Some would say that it speaks to the company holding honorable values, and

 SAP overnight announced the global launch of SAP Customer Data Platform, a next-generation customer data platform (CDP) that aims to allow organisations to redefine the customer experience across every engagement, from commerce and marketing to sales and service. The announcement was made overnight at the software giant’s annual customer experience

SAP has pledged to allocate 5 per cent of its addressable procurement spending to social enterprises and diverse businesses by 2025, and is urging its 440,000 customers to join it. Under the “5 & 5 by ‘25” initiative announced this week the German software giant will spend five per cent

Big fish eat little fish. Flat style.

SAP will acquire Emarsys, an omnichannel customer engagement platform provider whose systems are designed to help businesses to engage more effectively and more personally with their customers. The newly acquired business will be rolled into SAP’s Customer Experience portfolio. That portfolio hasn’t always gelled so well. Earlier this year the

Less than two years after buying Qualtrics for US$8 billion SAP has announced plans to take the survey and feedback business public via an initial public offering in the US.  SAP will remain a major shareholder in the business and the company says the primary objective for the IPO is

appointment, job

Qualtrics today announced it is promoting Brigid Archibald to managing director for its APJ region, replacing Bill McMurray who is moving to the US to become chief revenue officer. McMurray had led the experience management software provider in the region since it launched in APJ in 2015, rapidly growing to

Global and local tech giants are offering their services for free via an online portal that has launched to assist Australian companies during the COVID-19 pandemic.  The Australian Information Industry Association (AIIA) unveiled the online resource centre yesterday to help businesses and workplaces move towards remote working arrangements as the

Accenture has acquired Icon Integration, a privately held Australian technology consultancy that provides SAP digital supply chain solutions and services as well as specialised business intelligence solutions to clients across Australia and New Zealand.  Terms of the acquisition were not disclosed, but the deal aims to boost Accenture’s growing technology

Coles

Supermarket giant Coles has adopted supply chain management and core finance and procurement platforms from SAP, and outlined its future investments in a global trade platform.  As part of its wider ongoing digital transformation program, the new platforms are designed to improve product availability for customers while enabling efficiencies in

Blockchain and IoT technology will enable $31 billion in food fraud savings globally by 2024 by immutably tracking food across the supply chain, according to research from Juniper, which identifies IBM, SAP and Oracle as leaders in the area. Substantial savings in food fraud will be realised from 2021 and