Australian consumers don’t just want discounts from their loyalty programs, they are also interested in rewards with social impact according to new research. The report For Love or Money 2020 is based on an online survey of more than 1,000 Australians who are members of at least one loyalty program. Now
The Commonwealth Bank of Australia has launched ‘CommBank Rewards’, a program of personalised cashback offers powered by its machine learning hub. The new in-app feature will give eligible customers cash back when they use their CBA credit or debit Mastercard at merchants including Coles, Caltex, Myer, JB Hi-Fi and Menulog.
A new report, Global Bank Review: The Data Game by law firm Herbert Smith Freehills highlights the banking industry’s challenge to fully commercialise big data while complying with increasing legal, regulatory and political scrutiny. According to the report, regulators have also had to respond and adapt to the new data
Financial institutions that implement AI early in their transformation have the most to gain from its use but also face the largest risks, according to a new report released by Deloitte. The report, Navigating Uncharted Waters released at the World Economic Forum describes how these companies, firms and regulators can