retailer

Australian consumers have embraced the Black Friday sales, but at a cost to retailers
This week Australian retailers of all varieties are offering Black Friday discounts, but the growing popularity of the sale, which originated in the US, has created new competitive pressures for local retailers. The drive for these types of sale events came originally from the retailer according to David White, national

AI gives retailers the chance to move beyond automation to autonomous computing
Retailers are already really good at automating their back-office operations and have proven themselves more than keen and willing to invest in technology that will drive productivity and efficiency, especially when eliminating manually-intensive and error-prone human tasks. They have no problem spending money to save money when it comes to

Case study: Warehouse automation helps Adore Beauty cut costs, packaging and improve delivery times
Melbourne-based Adore Beauty has made a half-million dollar investment in warehouse management software to reduce the amount of packaging it uses. What’s more, automation is expected to bolster the company’s growth for the next five years. The solution chosen was HighJump. Kate Morris, CEO and founder of the beauty ecommerce

Brick-bait: three tricks up retailers’ sleeves to lure you back to physical shops
Bricks-and-mortar retail stores are under intense pressure from online competition. Feeling the most heat are clothes shops and department stores. This year David Jones’s profit halved, to $64 million. Myer declared a “disappointing” $486 million loss. German giant Esprit, whose global sales have fallen 40 per cent in four years,

What are Australian consumers buying online?
When it comes to online shopping, and despite the wide variety of opportunities Australian customers demonstrate a clear preference for particular types of purchases. According to the 2018 SAP Consumer Propensity Report, travel, fashion and entertainment top the online shopping list. Among those surveyed, 72 per cent are buying flights,

Imagine a market of 800 million hugely empowered consumers. What sort of retailer will that produce?
Anyone who has been there will know this, but the data in Alibaba’s IPO documentation seems to confirm that the commercial impact of online transactions might be profound in China. Despite the astonishing pace of change since Deng Xiao Ping first braved the potential of market-based economics, China has nothing