Retail

Retail chatbot

The global number of successful retail chatbot interactions will reach 22 billion by 2023, up from an estimated 2.6 billion in 2019, according to Juniper Research. The new research, AI in Retail: Segment Analysis, Vendor Positioning & Market Forecasts 2019-2023, says chatbot use by retailers will enable effective automated customer

Smart refrigerator concept.

By 2040, one in five retail purchases in Australia could be made by smart appliances and household devices, according to a new prediction from Telsyte. The figures are contained in Telsyte Australian [email protected] Market Study 2019 which forecasts the IoT-Commerce market could be worth more than $100 billion in Australia,

Menswear start-up InStitchu is setting up shop in David Jones, providing the department store with a new retail experience that combines old-world service with digital technology. Founded by Australians Robin McGowan and James Wakefield in 2012, InStitchu sells tailored menswear at an accessible price point, using technology to provide mass

A new study from Juniper Research found that the global spending by retailers on AI services will reach $12 billion by 2023, up from an estimated $3.6 billion in 2019. Juniper expects over 325,000 retailers to adopt AI technology over the period. According to the new research, AI in Retail:

Groceries, Amazon, Whole Foods Market

Retail can’t survive and thrive by ecommerce alone. Ecommerce is ceasing to be a stand-alone differentiator in retail success. Unified retail commerce meshes together the digital and physical worlds. Amazon generated US$141.92 billion in product sales in 2018, up 19.7 per cent  from US$118.57 billion in 2017, according to Internet

Cargo ship in harbour

Annual revenues from blockchain retail asset tracking will leap to $4.5 billion by 2023. A new report by Juniper Research found that while anything from gemstones to cars and healthcare can be tracked on blockchain, retail is a hotbed for the technology. Blockchain’s versatility offers retailers transparency in the supply

Coles has selected advanced robotics technology and a new suite of software to help improve profit margin for its ecommerce sales and double the number of home deliveries it can make. The supermarket has announced its has entered an exclusive partnership with British supermarket and solution provider, Ocado, to deploy

Quantifying the offline impact of online marketing, and in turn, your website, is one of the important analytical challenges multi-channel businesses face. This blog post focuses on the multi-channel retail use case. People shop across channels, but online businesses do not commonly measure marketing return on investment in this way.

Warehouse and logistics robots will be a $30 billion dollar industry by 2022, according to American analysts, who forecast the current $8.3 billion of worldwide revenue from the the technology will more than triple over the next three years. Locally, Gartner says the expected automation boom is the result of

The use of smart speakers for shopping is on the up and up in Australia, with more households owning smart speakers, voice retailing or vcommerce proponents argue it could become as normal as mobile shopping is today. The Versa Voice Report said three quarters of smart speaker owners are already