Amazon’s artificial holiday sale is underway in Australia. Amazon Prime Day was launched in 2015 and first held in Australia in 2018. At the time it was the company’s biggest sales day since launching a local presence in Australia in December 2017. Sign up for Which-50’s Irregular Insights newsletter The
Australians got a taste of a world without digital payments on Thursday afternoon when Telstra network outage took down ATM and Eftpos machines at some of Australia’s biggest retailers. All services have now been restored and the telco has apologised for the impact and inconvenience to business and their customers.
A committed and engaged workforce is essential to deliver a winning offering in a competitive retail environment, says Michael Schneider, MD of Bunnings Warehouse. Speaking yesterday at an event hosted by Facebook for its Workplace product, Schneider outlined how the home improvement retailer approaches employee engagement. Sign up for Which-50’s
Consumer expectations and behaviours are changing more rapidly than enterprise technology, forcing retailers to rethink how they design and architect their technology stacks to differentiate their offerings and avoid racking up technical debt. One approach to this conundrum, which is gaining more airtime in conferences and discussions between vendors, consultants,
Retailers are aware of the significant opportunity to leverage vast amounts of customer data to drive in-depth customer analytics that enhance merchandising processes through AI. The goal is creating customer-centric assortments, across every touchpoint, optimally priced and available to consumers when and where they expect to browse, transact and acquire
Supermarket giant Woolworths is expanding its mobile checkout technology to more locations following an initial 10 month trial. Scan&Go allows customers to scan goods with their smartphone as they walk through the store and pay in the app before tapping off at a dedicated kiosk. Sign up for Which-50’s Irregular
The most important trait for a professional working in digital marketing or ecommerce is empathy. It’s the driver to keep improving customer experiences in a world that’s continuously redefined by technology. That’s the view of Matt Day, Digital Marketing & Ecommerce Manager Spalding, the world’s largest basketball equipment maker. Sign
Forty per cent of Cotton On’s Australian ecommerce sales now come through buy, now, pay later channels like Afterpay. While in Malaysia the preferred payment method is cash on delivery, which accounts for 40 per cent of Cotton On payments. The difference in payment preferences in Asia Pacific is just
From setting the standard for delivery and ease of transaction in ecommerce to pioneering cashierless stores and embracing cloud computing, Amazon is a consistent and persistent disruptor in the retail sector. The rise of the Seattle giant has left investors wanting to know, how is the rest of retail industry
7-Eleven Australia has opened a cashless and cardless convenience store in Melbourne, advancing retailers’ attempts to eliminate checkout queues. Located in the suburb of Richmond, the concept store has no physical retail checkout or counter. Instead shoppers use the 7-Eleven app on their smartphones to scan and pay for items.