Retail

Quantifying the offline impact of online marketing, and in turn, your website, is one of the important analytical challenges multi-channel businesses face. This blog post focuses on the multi-channel retail use case. People shop across channels, but online businesses do not commonly measure marketing return on investment in this way.

Warehouse and logistics robots will be a $30 billion dollar industry by 2022, according to American analysts, who forecast the current $8.3 billion of worldwide revenue from the the technology will more than triple over the next three years. Locally, Gartner says the expected automation boom is the result of

The use of smart speakers for shopping is on the up and up in Australia, with more households owning smart speakers, voice retailing or vcommerce proponents argue it could become as normal as mobile shopping is today. The Versa Voice Report said three quarters of smart speaker owners are already

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Whether you are a dedicated online retailer, an online brand or simply sell through digital channels, all retail businesses are facing the same issue: the shift of consumers and transactions from desktop to mobile. And, according to Peter Sheldon, Senior Director for Strategy at Magento, “The acceleration has happened faster

Retail spend is expected to increase by $6 trillion globally between 2018 and 2023, taking total spend to $30 trillion, with growth driven by a combination of alternative payment mechanisms (most notably wallets) and online spend. The figures are contained in a new study from Juniper Research which also identified

The last-mile delivery is expensive and difficult. It’s also high stakes, a failed delivery attempt is enough to damage the customer’s perception of the entire shopping journey. In an attempt to ease these pain points, technology companies, retailers and logistics businesses have been piloting autonomous delivery robots to transport packages

Around the globe, retail and technology giants are investing heavily in unmanned stores and automated warehouses, fuelling a wave of industry transformation that could potentially drive dramatic changes down under. The level of automation across Australian retailers lags behind the rest of the world. But with big players like Woolies

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Melbourne-based Adore Beauty has made a half-million dollar investment in warehouse management software to reduce the amount of packaging it uses. What’s more, automation is expected to bolster the company’s growth for the next five years. The solution chosen was HighJump. Kate Morris, CEO and founder of the beauty ecommerce

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Retailers are facing new challenges when it comes to making sure their customers are getting the best treatment possible — or risk losing them to competitors.  During a recent Adobe panel with senior retail executives, five key challenges for retailers were identified: customer-driven disruption; trust; digital maturity; data alignment; and

Some businesses excel more than others, even if they are selling the same product with the same consumers. How do they do it, and how can other companies achieve those goals? At a recent Adobe event, Murray Howe, head of industry strategy APAC, discussed how high-performing experience organisations differ from