Rachel Caton

Cardboard box is passed from hands to hands

Emails were sent, orders processed and packages delivered. Now in the aftermath of Prime Day retailers are thinking about the next possible stage of the customer journey: returns. According to Adobe Digital Insights, in 2018 Prime Day purchases saw 30 per cent higher rates of return than goods bought on

Justin Dery, Rachel Caton, Doddle

London-headquartered ecommerce tech provider, Doddle, has launched in Australia, opening offices in Sydney and Melbourne. The business was founded in 2014 as a click and collect service and now provides retail and logistics technology solutions cover every aspect of ecommerce fulfilment; from in-store click and collect to enabling digital and