Qualtrics

More than half of Australian workers (55 per cent) expect their industry will change for the better after COVID-19 due to the changes being implemented in response to the pandemic, according to new research released today from Qualtrics, which finds workplace flexibility and gratitude as the most effective parts of

Less than two years after buying Qualtrics for US$8 billion SAP has announced plans to take the survey and feedback business public via an initial public offering in the US.  SAP will remain a major shareholder in the business and the company says the primary objective for the IPO is

appointment, job

Qualtrics today announced it is promoting Brigid Archibald to managing director for its APJ region, replacing Bill McMurray who is moving to the US to become chief revenue officer. McMurray had led the experience management software provider in the region since it launched in APJ in 2015, rapidly growing to

Qualtrics has appointed Brigid Archibald as country manager for Australia and New Zealand.  Archibald, who has held senior sales and leadership positions with Salesforce and American Express, is now tasked with accelerating the company’s growth locally.  Qualtrics, which was acquired by SAP 12 months ago for US$8 billion, offers customer

Companies that have curious employees with different points of view and ideas create better products for customer engagement according to Julie Larson-Green, chief experience officer at Qualtrics. She said teams should listen and understand what people want from your company so you can exceed their expectations and find out how

ryan smith

There is a disconnect between CEOs and customers. 80 per cent of CEOs think they are providing a superior experience but only 8 per cent of their customers agree, according to Ryan Smith, CEO and co-founder of Qualtrics. At the company’s X4 conference held in Sydney last week, Smith said

SAP will buy survey software company Qualtrics for US$8 billion in cash with both companies hoping to provide value to businesses by combining experience data and operational data. The cloud giant has secured financing in the amount of €7 billion to cover purchase price and acquisition-related costs. According to Axios,

personalisation

When it comes to customer experience businesses think they are doing a better job than they really are in part because they lack qualitative customer data. That’s the view of Kylan Lundeen, CMO of Utah-based software company Qualtrics, who cited research that 80 per cent of CEOs believe they are

Damian Young Chobani

You shouldn’t use an agency for something your business does 52 weeks a year. That’s according to Damian Young, general manager — marketing at Chobani in Australia, who has overseen bringing in-house the brand’s promo team, social media and, most recently, its market research and customer feedback. Sign up for Which-50’s

data scientist

Software company Qualtrics has closed a $180 million funding round at a $2.5 billion valuation. The round was led by Insight Venture Partners and Accel, with participation from Sequoia Capital. Take our Which-50 reader survey and go into the draw for a chance to win a pair of Sony H.ear