NICE inContact has announced that Gartner has recognised the company as a leader in the 2020 Gartner Magic Quadrant for Contact Center as a Service (CCaaS) report. The company was positioned the highest overall for its ability to execute. The report evaluates CCaaS providers that can serve customers around the

Top analytics brands dominate Gartner’s marketing resource management magic quadrant Teradata is the clear leader in the marketing resource management space, according to new analysis by Gartner which published its latest magic quadrant on the technology this week. It is the 12th year in a row the company has been

Money can’t buy you love, but it can buy you leadership in the marketing hub space. Three of the industries biggest buyers of digital marketing businesses over the last decade – Adobe, Oracle and Salesforce – dominate Gartner’s newly released marketing hub magic quadrant. While the three big software brands