Stethoscope, X-Ray, healthcare

The government agency implementing My Health Record failed to appropriately manage cybersecurity risks or complete any of its four planned privacy assessments, according to a performance review by the Australian National Audit Office, which also found emergency access to patient records was routinely misused.  While the implementation has been “largely

Consumers comprehensively reject the practice of brands, publishers and platforms tracking their internet behaviour without their explicit consent, according to research commissioned by Which-50. Yet few sites or services allow for this, and instead assume implicit acceptance based on terms and conditions which few consumers have read — and even

Switching Australia’s ehealth system, known as My Health Record, to an opt out model led to a surge in privacy complaints, the privacy watchdog revealed in its annual report on digital health.  The Office of the Australian Information Commissioner says it has now received over 60 privacy complaints and 35

Privacy complaints rose 12 per cent last financial year, totalling 3,306, according to the Office of the Australian Information Commissioner’s latest annual report, released this week.  Australia’s privacy watchdog says it resolved over 88 per cent of the complaints but on average it took nearly four and a half months

CMOs need to reassess their data collection practices and keep an eye on regulators’ growing appetite for enforcing strict new privacy rules, according to new global research from Accenture Interactive Accenture Interactive’s 2019 Consumer Pulse Survey: See People, Not Patterns, surveyed over 8,000 consumers globally and found nearly 30 per

Australia’s privacy watchdog, the Office of the Australian Information Commissioner, has released a draft document outlining the privacy guidelines for the upcoming Consumer Data Right (CDR). Sign up for Which-50’s Irregular Insights newsletter The guidelines cover consent, notifications, data use, data quality, and security, among other privacy issues raised by

Email address and phone numbers provided to enable for two factor authentication of Twitter users’ accounts were used to target advertisements, the company revealed this week.  Twitter said it wasn’t aware of how many people were impacted by the mistake and no personal data was ever shared externally with its

If you’ve been following the details of the California Consumer Privacy Act (CCPA), you probably know that the California State Legislature amended the definition of “personal data” to add the word “reasonably” in front of the word “capable” in the phrase “information that identifies, relates to, describes, [and] is capable

A group of CEOs from some of America’s largest companies have asked lawmakers to pass a nationwide consumer data privacy law as soon as possible. An open letter, signed by 51 CEOs from the Business Roundtable, is calling for Congress to agree on a “well-understood legal and regulatory framework” that

The ACCC has identified significant problems with Australia’s customer loyalty schemes, which include frequent flyer, supermarket and credit card operators, in a new report released today. One of the areas the consumer watchdog is probing is the poor disclosure about how consumer data is used and shared, including selling insights