NAB

Since committing to a cloud skills program in 2018 National Australia Bank says it has trained 7,000 staff in the technology, including 1,300 to a certification level, marking a stark turnaround for the bank that just a few years ago outsourced almost all its cloud skills. NAB formed a “Cloud

NAB will use power from wind and solar farms to offset the energy used by its more than 600 branches by the end of next year, the bank announced today. Australia’s largest business bank has entered a three year deal with ENGIE to purchase renewable energy certificates that will offset

NAB has appointed Mindshare as its the agency to handle its Advanced Advertising Analytics and Media Mix Modelling following a competitive pitch. Mindshare is part of GroupM, the investment arm of WPP AUNZ,  one of Australiasia’s largest creative tech company. Thomas Dobson, Executive of Operations, Planning & Partnerships at NABsaid

NAB will offer small businesses access to real time analytics next year through a partnership with cloud-based platform Pollinate. NAB is also investing in the UK company, which works with one leading bank in each geography. On Wednesday NAB announced a partnership and investment in Pollinate to provide SME customers

As internet banking took hold the question emerged: what will happen to the bank branch?  Australia’s big banks have always maintained their branches are an important channel for customers to do their banking, even as more transactions occur online.  Coronavirus has only accelerated that trend and forced branches to close

Many Australian banks miss the mark when it comes to money management, alerts, and self-service features on their mobile apps, and the absence of these services hurts the customer experience. That’s a key finding in a new report from Forrester Research into Australian mobile banking apps called Mobile Banking Apps

Google will open a new cloud region in Melbourne which is expected to come online in 2021 to cater for the growing demand for cloud services across Australia.  Google Australia opened its first cloud region in Sydney in July 2017 and says it wants to build the “most secure, high

More than 10,000 NAB customers have chosen to block gambling transactions via its app since the feature launched late last year. The gambling block capability was first implemented via iOS devices in December 2019, and has now been expanded to Android devices. Customers need to have the latest version of

National Australia Bank now has a “brand voice”, a unique, lifelike sounding automated speech capability for its contact centres powered by cloud computing giant Amazon Web Services. The NAB voice, which can read out text in a natural way, sounds like a male Australian which, the bank says, is consistent

Australia’s extended and disastrous bushfire season has brought into sharp relief the high economic and personal cost of climate change.  That economic impact is increasingly recognised around the world as a major business risk. In California, for instance, it led to what is now referred to as the first climate