loyalty schemes

Broader legislative reforms are required to protect consumers using loyalty schemes, according to the ACCC’s final report into customer loyalty schemes released today. The ACCC commenced its review of customer loyalty schemes in early 2019, and identified significant problems with the programs which include frequent flyer, supermarket and credit card

The ACCC has identified significant problems with Australia’s customer loyalty schemes, which include frequent flyer, supermarket and credit card operators, in a new report released today. One of the areas the consumer watchdog is probing is the poor disclosure about how consumer data is used and shared, including selling insights