Specialised automation software has helped L’Oreal’s Australian and New Zealand legal team save $2 million by reducing the number of human contact hours spent on low-risk matters.  Introduced as part of the company’s broader digital transformation remit, the legal team implemented Plexus’ Promotion Wizard for marketing compliance, an influencer agreement


While much of the focus on the impact of digital stays fixed on insurgent new businesses, it is just as interesting – and often more useful to ask – which traditional companies are doing digital transformation well? L’Oreal and Starbucks are two immediate candidates. Both these powerhouse brands have been