local government

Local Councils are concerned with matters close to our homes, such as building permits, roads, parks, libraries, waste disposal and many community services. However, our modern day councils go so much further, providing a diverse range of quality facilities and services including art and cultural centres, regional sporting complexes, childcare

For local governments, one of the key challenges they face is unlocking the value of the information held in disparate data silos within the council. It’s not a challenge that is unique to local government, of course — many organisations in many industries struggle with the same problem. But it’s

Local governments currently undergoing digital transformation must overcome a shortage of adequately skilled resources to successfully implement their programs, according to a new KPMG report. The Customer and technology transformation in Local Government Report compiled responses from 228 attendees at the public sector network’s local government transformation series in Australia

Many local government councils are looking toward technology-enabled solutions that will automate manual processes, drive data-led decisions and release time spent on administrative tasks. Investing in technology, coupled with initiatives designed to improve customer outcomes, should be at the core of any local government focused on continuous digital transformation. Rather

Digital transformation is no longer optional for local government, it’s a necessity. Old, fragmented legacy systems can no longer offer the solutions and services necessary to keep pace with rapid technological change, or the outcomes executives and planners are setting in stone. Nor can they meet the demands of an