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Case study: A decade in the making, Salmat extends its digital transformation into the cloud Australia’s leading B2C marketing services company Salmat has supercharged its digital services through a partnership with US based data-tech company Teradata as it continues the decade long digital transformation of its operations and relationships. It

Twitter’s biggest problem is its customers … Consumers sit at the heart of the digital revolution. We know from McKinsey’s research that the benefits of digital disruption accrue mostly to the consumer, not the disrupter. And we can see how companies that put customer utility and experience at the heart

It’s the global market more than digital to which companies must adjust Getting in shape for a digital world is only partly about consumers. It’s also about producers. At both ends, a coadjuvancy of digital technology and globalising trade often goes unnoticed in the headline-grabbing achievements of the Googles and

Is Australia about to have its first Cyber Monday? The Australian retail industry has been reinventing itself to incorporate digital channels. Up until now, as a nation we’ve preferred traditional brick and mortar stores to do our shopping. But online retail is steadily gaining pace in the Australian market. So

It’s the global market more than digital to which companies must adjust Getting in shape for a digital world is only partly about consumers. It’s also about producers. At both ends, a coadjuvancy of digital technology and globalising trade often goes unnoticed in the headline-grabbing achievements of the Googles and

Amazon on the Yangtse – tackling Alibaba on its home turf Sometimes you need to take a step back and absorb the breadth of events in the digital era. One recent event should be cause for a serious pause. Amazon, forecast at present to burn $US800 million next quarter, has

Amazon on the Yangtse – tackling Alibaba on its home turf Sometimes you need to take a step back and absorb the breadth of events in the digital era. One recent event should be cause for a serious pause. Amazon, forecast at present to burn $US800 million next quarter, has

Case study: A decade in the making, Salmat extends its digital transformation into the cloud Australia’s leading B2C marketing services company Salmat has supercharged its digital services through a partnership with US based data-tech company Teradata as it continues the decade long digital transformation of its operations and relationships. It

Twitter’s biggest problem is its customers … Consumers sit at the heart of the digital revolution. We know from McKinsey’s research that the benefits of digital disruption accrue mostly to the consumer, not the disrupter. And we can see how companies that put customer utility and experience at the heart

Twitter’s biggest problem is its customers … Consumers sit at the heart of the digital revolution. We know from McKinsey’s research that the benefits of digital disruption accrue mostly to the consumer, not the disrupter. And we can see how companies that put customer utility and experience at the heart