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Twitter’s biggest problem is its customers … Consumers sit at the heart of the digital revolution. We know from McKinsey’s research that the benefits of digital disruption accrue mostly to the consumer, not the disrupter. And we can see how companies that put customer utility and experience at the heart

Open Data is already spawning to new businesses and huge value according to McKinsey & Company As much as a third of the three to five trillion dollars of economic value potentially released by the Open Data movement  in the next decade will come from establishing benchmarks to identify areas

Twitter’s biggest problem is its customers … Consumers sit at the heart of the digital revolution. We know from McKinsey’s research that the benefits of digital disruption accrue mostly to the consumer, not the disrupter. And we can see how companies that put customer utility and experience at the heart

Twitter’s biggest problem is its customers … Consumers sit at the heart of the digital revolution. We know from McKinsey’s research that the benefits of digital disruption accrue mostly to the consumer, not the disrupter. And we can see how companies that put customer utility and experience at the heart

Open Data is already spawning to new businesses and huge value according to McKinsey & Company As much as a third of the three to five trillion dollars of economic value potentially released by the Open Data movement  in the next decade will come from establishing benchmarks to identify areas

Samsung’s mobile payments play is more about Google than Apple Samsung’s purchase this week of mobile payments startup LoopPay has once again redrawn the landscape of the emerging mobile transactions space. According to Gilles Ubaghs, senior financial services analyst with Ovum, the Korean giant has not only thrown down the

Ed Harrison is the new IAB Australia chairman Ed Harrison, CEO of Yahoo7 (and the former group sales director of of Fairfax Media), was unanimously elected as the new Chairman of the Board of Interactive Advertising Bureau (IAB) Australia. He replaces Mark Britt, formerly the CEO of Mi9. “I’ve been

Ed Harrison is the new IAB Australia chairman Ed Harrison, CEO of Yahoo7 (and the former group sales director of of Fairfax Media), was unanimously elected as the new Chairman of the Board of Interactive Advertising Bureau (IAB) Australia. He replaces Mark Britt, formerly the CEO of Mi9. “I’ve been

Digital will transform the Chinese economy says McKinsey. But success is not guaranteed China’s unusual suitability as a digital commerce incubator is profiled in a new report from McKinsey that focuses on the productivity benefits. McKinsey’s angle is important, because it highlights the State rationale: accelerated productivity aligns with a rising

Digital will transform the Chinese economy says McKinsey. But success is not guaranteed China’s unusual suitability as a digital commerce incubator is profiled in a new report from McKinsey that focuses on the productivity benefits. McKinsey’s angle is important, because it highlights the State rationale: accelerated productivity aligns with a rising