HealthEngine

health technology computer doctor hospital nurse

Australian health booking platform HealthEngine has been ordered to pay $2.9 million in penalties for misleading customers about how it shared their data with private health insurance brokers and for publishing misleading patient reviews and ratings. The ACCC began investigating Australia’s largest health services booking platform in 2018 and launched

Judge gavel over smartphone, top view

Australia’s consumer watchdog is suing the country’s largest health services booking platform, HealthEngine, alleging it secretly sold the data of 135,000 patients to insurance brokers and doctored patients’ reviews to improve the appearance of practices. HealthEngine has blamed the practice on rapid growth that creating outdated processes and systems which