Gartner

Artificial intelligence (AI), customer data platforms (CDPs), blockchain and real-time marketing are four technologies Gartner predicts will have the capability to transform how marketers run their technology ecosystems. Download: Strategy First – How marketers can avoid common technology pitfalls and drive real ROI Gartner has released its 2019 hype cycle

Digital society is emerging around us. It is the collection of people, organisations and things that are engaged in persistent digital interactions. What’s more, Internet-connected things and ambient artificial intelligence are gaining the ability to act on behalf of human customers. But what does CX (Customer Experience) even look like

Robots look creepy if they look too much like a real person. That “creepiness” is referred to as the “uncanny valley” in the field of robotics.It describes how people perceive humanoid robots with extreme cognitive dissonance when the robot looks too much like a person. In short, the more a

2018 was a record year for art prices, sales volumes and auction sales. Christies had their best year in history with over U$7bn in art sales. Sotherby’s sales increased 16 per cent on the previous year. These are astounding numbers and one piece in particular – David Hockney’s 1972 Portrait

When I was young and fresh out of college, people urged me to start contributing to a retirement fund as soon as I could. They explained that since I had time on my side, even modest investments would pay significant dividends. I just needed the discipline to start saving early.

Marketers are unhappy with the level of integration between the different technology tools they use to do their jobs. It’s an issue Which-50 has been interrogating with marketing executives, experts and analysts over the last three months, as we’ve tried to understand what’s driving a level of frustration with marketing

Four years ago, I wrote a post about the idea that when a buying team decides to do nothing, everybody loses. It still feels valid today. But, as we continue to study technology buying efforts, the “cost” of a no decision may be even greater than we think. As we

The worldwide infrastructure as a service (IaaS) market grew 31.3 per cent in 2018 to total $32.4 billion, up from $24.7 billion in 2017, according to Gartner. Amazon was once again the number one vendor in the IaaS market in 2018, followed by Microsoft, Alibaba, Google and IBM. “Despite strong

Alibaba, Salesforce

Salesforce is ramping up its presence in the Chinese market, signing an exclusive sales agreement with internet giant Alibaba. As part of the partnership announced today, Alibaba will become the exclusive provider of Salesforce to customers in mainland China, Hong Kong, Macau, and Taiwan. And Salesforce will become the exclusive

Technology installed inside the human body, known as Internet of Meat, has begun its journey through Gartner’s trademark hype cycle. While it’s early days, the analysts say IoM has a high potential benefit for organisations despite the security and privacy risks. Adoption generally remains low, however, with IoM offering end