Gartner

Fears of geopolitical instability may impact the global offshore services market, as sourcing, procurement and vendor management executives review their options to mitigate risk, according to Gartner. According to the report “Mitigate Offshore and Nearshore Service Delivery Location Risks Created by Geopolitical Instability” the offshore outsourcing market has been relatively

This week Salesforce named Microsoft Azure as its public cloud provider for marketing cloud. Microsoft is the fourth IaaS platform on which Salesforce wants to run its software. The Salesforce relationships with Amazon AWS and Google Cloud were dated back to 2016 and 2017 respectively. The last partnership with Alibaba Cloud was sealed

By 2023, there will be more than 745,000 autonomous vehicles on the road according to a new report by Gartner.  This growth will predominately come from North America, Greater China and Western Europe as these regions become the first to introduce regulations around autonomous driving technology.  The study, Forecast Analysis:

Efforts to target and optimise marketing and advertising have reached a fever pitch with 87 per cent of B2C marketers deploying personalisation tactics. At the same time, we see evidence consumers have grown wise to–and perhaps weary of–brand efforts to feign intimacy and influence behaviour. Algorithms Exposed In Algorithm Hacking Puts

In 2019, most marketing decisions were not based on analytics. This is despite the fact that CMOs report that marketing decisions influenced by analytics increased 39 per cent from 2013 to 2019. During that same time period, marketing analytic investments increased 20 per cent.* Regardless of how analytic output is

Many organisations get stuck at the proof of concept stage when they come up against the task of trying to change the way the enterprise operates to embrace AI, according to research from Gartner.  Speaking at the Gartner Symposium on the Gold Coast this week, Bern Elliot Vice President and

The financial services industry should keep a close eye on esports to understand the impact of blockchain technology, according to a Gartner analyst.  David Furlonger, Distinguished VP Analyst at Gartner, writes in his book The Real Business of Blockchain that gaming has long served as a testing ground for digital

The traditional hospital is becoming obsolete as an ageing population and chronic health conditions require a different style of care which focuses on keeping patients out of hospitals in the first place.  That’s according to  Sharon Hakkennes, senior director analyst – healthcare for Gartner, who argued society’s needs have changed

Financial institutions that implement AI early in their transformation have the most to gain from its use but also face the largest risks, according to a new report released by Deloitte.  The report, Navigating Uncharted Waters released at the World Economic Forum describes how these companies, firms and regulators can

Technology spend in Australia is forecast to total $93.7 billion this year, a 3 per cent increase from 2018. The growth will continue, with the figure expected to hit $98 billion by 2020, an increase of 4.6 per cent.  The figures are contained in Gartner’s global IT spending data, which