Ecommerce

The 7-Eleven chain of convenience stores is at the old-school-business end of the trust equation. But time and technology have changed all that – as did introducing $1 coffees. For 7-Eleven, which has traditionally been firmly a bricks and mortar, ‘your-local-deli-on-the-corner’, business, online consumerism is a disruption that has to

Google today announced it is making Youtube “more shoppable” with the introduction of advertisements to the video platform’s search results and home feed. Youtube search result ads will be based on users’ search terms. Google’s example is a user searching for a video review on Puma running shoes. The ad,

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Alibaba’s revenue increased 40 per cent from the prior year to US$16.6 billion in its first quarterly earnings report since founder Jack Ma stepped down as executive chairman.  Annual active consumers on its China retail marketplaces hit 693 million, a 19 million increase from the prior quarter. It’s mobile monthly

For the upcoming holiday season, Adobe predicts online sales will increase 14.1 per cent to US$143.6 billion.  The prediction, made by Adobe’s “Sensei” AI and machine learning technology, claims the holiday bump will help US total retail spending, both online and offline, grow 4 per cent.  According to Adobe, one

How can Australian retailers address the big challenges of staying relevant in a world increasingly driven by omnichannel engagement and new transaction types which require offline and online integration? Historically, change in retail has sometimes been fast and at other times appeared slower, yet as an industry sector retail has

Australia shipped 864 million parcels in 2018, an average of 34 parcels shipped per person or 2.36 million parcels are shipped per day, according to the latest edition of the Pitney Bowes Parcel Shipping Index. In 2017 parcel volume in Australia grew eight per cent to 841 million parcels, up

Australia Post is recruiting 3,700 seasonal workers to help it process and deliver “unprecedented parcel volumes” in the lead up to Christmas. Last year Australia Post delivered over 40 million parcels in December alone – an 11.7 per cent increase on the previous year – including two record breaking days,

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Australian consumers do significantly less of their shopping online compared to the rest of APAC, according to new marketing research from Rakuten. The Japanese ecommerce giant claims high shipping costs and problems returning items are making Australians hesitate at the online checkout. Rakuten’s APAC State of e-Commerce report looks at

Secondhand apparel sales are going to be more disruptive for specialty fashion retail than Amazon or the fast fashion players like Zara and H&M, according to Scott Galloway. Galloway, speaking via video link at the NewsMediaWorks’ Inform conference in Sydney today, warned specialty retail is about to endure the same

In the UK, one in seven customers placing a click and collect order will never actually collect it, according to a new study. The perceived hassle of click and collect is leaving around £228million of goods uncollected at stores across the country with shoppers citing long queues, hidden collection desks