Point of sale payments business Square announced this week the Australian launch of its small business lending program, Square Loans. The company claims that its lending program offers Australian businesses access to funds using historical transaction data, without the red tape and paperwork required by traditional forms of funding. According

One of the biggest challenges e-commerce businesses face is getting access to finance; it’s not uncommon for these businesses to wait up to 6 months for bank approval. Collateral requirements, non-tailored credit assessments and, lack of product cashflow fit leads to business frustrations. Bloom says it is an ecommerce business

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Three quarters of SMBs relied on e-commerce and digital platforms to run their businesses last year. The figures are contained in the  2021 Amazon Launchpad Innovation Report. Amazon says it is helping to launch small and medium sized businesses (SMBs) in Australia through a grants initiative driven by its program

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The rapid rise of the Coronavirus crisis has intensified debate again amid concerns about banknotes and coins transmitting the virus, according to In addition to this, the accelerating decline of high street bank branches and ATMs has made the possibility of a cashless society in the next few years

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Shifting customer buying behaviours and accelerated digital investment in response to the COVID-19 pandemic will drive five big changes in digital commerce, according to research company Gartner. “Digital commerce has played an important role during the pandemic by enabling organisations to continue serving customers. Some customer behavioural changes, such as

Big fish eat little fish. Flat style.

SAP will acquire Emarsys, an omnichannel customer engagement platform provider whose systems are designed to help businesses to engage more effectively and more personally with their customers. The newly acquired business will be rolled into SAP’s Customer Experience portfolio. That portfolio hasn’t always gelled so well. Earlier this year the

As the saying goes, necessity is the mother of invention. We saw that play out when lockdowns caused by COVID-19 drove an upsurge in digital innovations by retailers. Shoppers who were used to browsing for products in stores suddenly lost the option to do so, while brands could no longer engage

Sendle today announced it is integrating Etsy into its dashboard as the popular small business courier service and online marketplace experience increased volumes under COVID-19. Etsy sellers will now be able to connect their online shops with a Sendle dashboard to more easily print labels and ship their orders through

The current pandemic highlighted what customers really cherished – including it seems toilet paper, pasta and gallons of hand sanitiser, and it also brought about an increase in ecommerce spending.  For marketers who had obsessed over customer experience and engagement for the last few years that meant recalibrating the relationship

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Afterpay faced a surge of inquiries from their customers worried about whether or not they could pay for their goods as COVID-19 restrictions closed down large parts of the Australian economy.  During the Zendesk Showcase last week, Yvonne Gilmour, head of service delivery at Afterpay said the surge in inquiries