‘disruption

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Afterpay faced a surge of inquiries from their customers worried about whether or not they could pay for their goods as COVID-19 restrictions closed down large parts of the Australian economy.  During the Zendesk Showcase last week, Yvonne Gilmour, head of service delivery at Afterpay said the surge in inquiries

Over the past two months, company directors have abandoned the salubrious trappings of Mahogany Row, with its impressive oak boardroom tables, stunning city views, and all those oh-so-comfortable American Heritage leather chairs. These days they are slumming it along with salaried hoi polloi. That means sharing a small box on

This is part four in Which-50’s COVID-19 Disruption Series, which examines how Australia’s digital infrastructure is coping with the society-wide disruption caused by the coronavirus pandemic. Read part one, part two and part three.  As a number of Australians are ordered to stay home the health sector is transforming the

This is part three in Which-50’s COVID-19 Disruption Series, which examines how Australia’s digital infrastructure is coping with the society-wide disruption caused by the coronavirus pandemic. Read part one here and part two here.  Digital tools have found their way into classrooms over recent years, but as COVID-19 renders both

On the eve of this new decade, it is worth reflecting on what has truly been one of the most talked about, exciting and challenging business transitions of the 2010s, digital transformation. So much ink has been spilled on the topic in the past few years that it is difficult

V2, an Australian startup which produces plant-based meat products, launched in Sydney last night. The company, which is backed by the CSIRO, is among a growing cohort of meat alternatives companies hoping to disrupt the meat production industry. While plant-based meat products are not new, v2 claims it has cracked

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As brands struggle to meet rising customers expectations, humans are proving far more disruptive than technology, argues Tiffani Bova, growth & innovation evangelist at Salesforce.  Speaking at the Online Retailer conference in Sydney this week, Bova told delegates that ultimately, consumers want more.  “We want an app that can do

Emerging technologies have the potential to upend industries, but business leaders are often sold on the vision long before a technology is viable and widely adopted by consumers. But, being able to see through the hype and correctly time market entry can deliver a serious competitive advantage. There’s no crystal

A culture of innovation and customer experience helped Lego ward of disruption in the 1990s when it was beset by higher tech competitors and a shrinking market. Today the Danish toy giant is still enjoying the fruits of that culture, consistently amongst the world’s most valued brands. Register now for Which-50’s

The Australian utilities sector is facing a wave of disruption, and local executives believe it will hit sooner rather than later. A clear majority of executives who participated in a survey commissioned by OpenText believe most of the disruption to occur in the next five years. A third said they