digital transformation

The first part of this article, outlining the many problems with My Health Record, appeared on Friday. The Australian Digital Health Authority (ADHA) has a tender out to re-platform the My Health Record (MHR) program. The project is the government’s answer to a lot of the criticisms laid out in

This is the fist of two articles addressing healthcare transformation written by Jeremy Knibbs, the founder of Medical Republic While COVID sparked a digital health revolution around the world, My Health Record, and those who keep standing behind it, along with a local medical software industry that is small and 

Show me a business that hasn’t been challenged to adapt and innovate due to COVID-19.  Over the last 18 months, businesses have had to alter their strategic intent to cater for an era of homebound customers, social distancing, remote working, customer anxiety, newness, supply chain issues, and an unpredictable environment.

idea skills training

A recent report by global consulting company Accenture suggests that upskilling in tech and digital capabilities and investing in sustainability will be key to the pandemic recovery.  Accenture’s Chief Experience Officer (CXO) pulse survey compares the opportunities and challenges that CXOs are facing globally as they grapple with what customer

With the deployment of Edge computing, the technology sector is in the midst of one of its semi-regular paradigm convulsions. And like all such shifts, the motivation is competitive: offering organisations a step-change in productivity. In simple terms, Edge computing puts processing and data storage closer to the location where

Over 90 per cent of companies have been unable to realise forecast financial goals from their digital technologies, according to a new study from Bain and Company. The details are outlined in a paper called Four Myths of Digital Transformation: What Only 8% of Companies Know. According to Bain Partners

 Aware Super, one of Australia’s largest industry superannuation funds with more than $130 billion of funds under management, has set a path to transform its IT infrastructure to enhance employee and member experience, and to drive growth. The company rebranded from First State Super in September 2020, is one of

Marketers and fund raisers in the Not-for-Profit world know every dollar on a first-name basis. That’s even more so after the last year as the sector was one of the hardest hit by COVID. Charities that have traditionally relied on gala dinners and physical events for fundraising have had to

“You cannot solve the problems of the future with the tools from the past.” That’s the view of Jens Monsees, CEO and Managing Director WPP AUNZ. He is not talking about technology. In an interview with Which-50, Monsees described how leadership requires an overhaul just as surely as business processes

Success in digital transformation requires executives to lead with empathy, says Shannon Nixon, the CEO and founder of digital transformation consultancy Ko-lab8. This is in recognition of the importance of cultural change, and the fact that transforming people and processes is often more important than upgrading technology.  “And it requires