digital transformation

data, business, digital transformation

Digital transformation involves radically rethinking customer engagement, transforming from a product or asset orientation towards a service business, and deploying digital platforms architected for agility and change. That’s the view of Pegasystems founder and CEO Alan Trefler who made the comments during the company’s virtual Pegaworld conference late last week.

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New global research commissioned by Boomi reveals that while organisations are reaping the rewards of IT modernisation, digital transformation and innovation, their efforts are being inhibited by various challenges, including restrictive budgets and lack of in-house skills.  Almost 60 per cent of survey respondents to the report, The State of Modernisation,

A new report shows that 66 per cent of technologists have said the coronavirus pandemic has exposed weaknesses in their digital strategies, creating an urgent need to accelerate initiatives that were once part of multi-year digital transformation programs.  AppDynamics released a new version of its report, The Agents of Transformation

Marketing operations leaders may not be the ones tasked with executing digital marketing initiatives, but nonetheless, they’ll have an essential role to play in helping organisations migrate to the new digital normal. The flight to digital was already well underway pre-COVID. Recent developments have simply hastened the shift. Consumers and

The COVID-19 pandemic will leave an impact on businesses so they need to take advantage of the unique conditions created by the crisis to prepare for the future, argue leading voices on digital transformation. Some organisations are already taking advantage of the crisis, using it to reshape their operations and

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The digital tools NSW Health built out over the last half decade paid dividends when coronavirus hit Australia and created unprecedented challenges, the public health body’s CIO, Dr Zoran Bolevich, said today. Speaking at the Amazon Web Services Australian Summit, Bolevich outlined how telehealth and a SMS bot for coronavirus

The disruptive impact of COVID-19 is forcing Australian organisations to accelerate transformation projects into terms of weeks rather than years, according to local technology leaders. The shift is putting a new strain on IT departments but many report the change is uncovering new benefits. “The current situation is placing many

The University of Sydney Business School has overhauled the Master of Commerce, with a greater focus on core skills that will be in-demand in future workplaces. Commencing in semester one 2021, the new program gives students access to eight specialisations to build their skills in areas such as global logistics,

The disruption caused by COVID-19 has accelerated digital adoption across retail, work, education and healthcare, making companies’ previous transformation strategies obsolete in a matter of weeks.  While the early digital investments companies made have enabled them to pivot their business and enact continuity plans, leaders must now look ahead to

The unprecedented challenges posed by the COVID-19 outbreak make the digitisation imperative all the more urgent for banks, according to a new report by Boston Consulting Group (BCG). The report, titled Global Risk 2020: It’s Time for Banks to Self-Disrupt is the tenth annual survey of the health and performance