digital services

The Victorian Government has allocated $52.9 million for “digital government and communications” over the next financial year, as more citizens are going online for services. The new budget, released yesterday, also revealed the success of services will now be measured against customer satisfaction rather than traditional project delivery metrics. Nominate

Research by Unisys suggests Australians are much more willing to deal with governments through digital channels then they were two years ago. And interestingly, many Australian citizens believe government departments already share data on them, according to the research. The Unisys Connected Government Survey, to be released tomorrow, found that

Spending by the global retail sector on digital services will double in the next four years, growing from $US70 billion to $150 billion according to management consulting firm, Zinnov. The company today today released a study called ‘Global Retail Digital Services Landscape – 2016’. which it says provides a snapshot of a digitally-enabled modern

Australian consumers are sinking $181 a month into the digital services according to a new study by EY. And that’s on top of the typical investment of $782 in hardware costs to keep them connected Called Digital Australia, State of the Nation 2015-16, the report found that the bulk of the money