delivery

Chinese payment platform Alipay has launched a new Zero Contact initiative to support Australian hospitality businesses in adapting their operations during the COVID-19 pandemic to engage with more than 1.2 million Chinese Australians. The Zero Contact initiative draws on Alipay’s experience supporting hospitality businesses in China during their earlier COVID-19

AusPost, Australia Post

Australia Post has repurposed and opened 15 new processing facilities and commenced recruitment for 600 casuals into the network and call centre to assist in managing the continued parcel delivery demand in the country. The national carrier has been struggling to process the surge in parcel deliveries during the COVID-19

Woolworths today announced it is partnering with Uber to deliver groceries as part of its response to the surge in demand for home deliveries during the COVID-19 crisis.  Drivers for the ride hailing giant will pick up and deliver orders packed by the supermarket as part of a trial that

Australia Post will retrain 2,000 motorbike posties to deliver and process parcels to help manage the unprecedented parcel volumes being sent across the country as the business continues to manage significant disruption as Australians adapt to living differently under COVID-19 restrictions. Parcel volumes have almost doubled in the last four

Australians have been forced online by COVID-19, accelerating the pace of digital adoption across the sectors of the economy which are adjusting to a new way of doing business. This is part one in a series examining how Australia’s infrastructure is holding up under unprecedented — and unexpected — demand

Drivers in Sydney and Melbourne can now sign up to deliver packages for Amazon under the US giants’ gig economy-style courier service.   Amazon is bolstering its local delivery services by launching Amazon Flex in Sydney and Melbourne, which allows drivers to select when they would like to work and use

Signage for E Commerce, Australia Post

Australia Post has partnered with fulfilment technology provider, Doddle, to further extend its network of collect and return locations for online shoppers. The expanded network will offer shoppers the choice to collect and return online shopping at different locations including supermarkets, pharmacies and department stores nationwide, as well as post

Steve Orenstein Zoom2U

Homegrown on-demand courier platform Zoom2U secured AU$4.2 million funding, led by Perennial Value Management, to help grow its team, ensuring it continues to invest in building the platform and further increase its customer base in Australia. Launched in 2014, the company has raised more than $7 million to date and

Supply chain projects underway at supermarket giant Coles are expected to have a transformative impact on the retailer’s operations as they come online over the next five years. But in the short term, Coles is expanding its partnership with UberEats, launching its own subscription delivery program and bringing wearables into

Smiling woman opening a carton box

Online shoppers are placing more of a premium on when, where and how they receive parcels than the speed of delivery, according to the latest CommBank Retail Insights report. Whereas the majority of retailers surveyed (58 per cent) are focused on getting goods as fast as possible to their customers,