COVID-19

Executives like the idea of extending their current remote work policy to a more permanent arrangement, but admit more investment is required for the policy to be a success.  Already, Atlassian and Twitter have told their employees they can work from home forever, following the wholesale shift to remote working

Calls to Beyond Blue’s support services have increased by 66 per cent in April compared to the prior year and more than half a million people have now accessed Beyond Blue’s 24/7 dedicated coronavirus mental health service since March. The new coronavirus support service relies on a collection of partners

Woolworths is trialling a new digital contact tracing system and is sharing real-time data to show when its stores are busiest, as the supermarket giant steps up its health and safety efforts.  The news comes as new research revealed that many businesses are failing government contact tracing directives. According to a

As the saying goes, necessity is the mother of invention. We saw that play out when lockdowns caused by COVID-19 drove an upsurge in digital innovations by retailers. Shoppers who were used to browsing for products in stores suddenly lost the option to do so, while brands could no longer engage

Sendle today announced it is integrating Etsy into its dashboard as the popular small business courier service and online marketplace experience increased volumes under COVID-19. Etsy sellers will now be able to connect their online shops with a Sendle dashboard to more easily print labels and ship their orders through

Australia Post

The record-breaking rate of growth enjoyed by the Australian ecommerce sector early in the coronavirus crisis slowed to a more moderate growth rate in June, according to new figures.  Year-over-year the sector is holding the ground it gained in March and April when stores were forced to close under social

From empty supermarket shelves to delays manufacturing electronics and cars, the COVID-19 crisis has provided a stark example of global supply chain disruption.  In the early months of the crisis, 94 per cent of Fortune 1000 companies suffered supply chain disruptions. Underestimating the risk of supply chain shocks led to

Leadership styles are evolving as business moves beyond the initial phase of responding to the COVID-19 disruption. The challenges in the months and perhaps years ahead will require a different approach to managing high-performance teams.  COVID-19 has changed so much about the way we live and work, so it is

Industries that have been hit hardest by the coronavirus pandemic are already undergoing a significant transformation which may have long-lasting consequences as businesses adapt to a new way of serving their customers.  Travel, for example, is relying on a vaccine or travel bubbles to open up before the sector can

Leaders must master two styles of leadership during a crisis: acute, to respond to the initial chaos; and chronic, to manage the long and often uncertain path to recovery.  That’s the view of Gartner, expressed in a recent report titled, “Acute vs. Chronic Leadership during the Covid-19 Pandemic”, authored by