Local Councils are concerned with matters close to our homes, such as building permits, roads, parks, libraries, waste disposal and many community services. However, our modern day councils go so much further, providing a diverse range of quality facilities and services including art and cultural centres, regional sporting complexes, childcare
With benefits come risks. The cloud has returned computing power to the people, enabling IT projects to be quickly and efficiently shaped by business users. Agility and responsiveness are the new technical goals, and they’re being delivered by empowering business users and less-technical developers alike with new and easy-to-use tools.
From today the Adobe Experience Manager is available as a cloud service. Previously it was offered in two ways, on-premise and as a managed service. The cloud-native architecture will bring the benefits of SaaS to the Adobe product, including faster implementation and easier integration – a sore spot for marketers when
Recent stories in the press show how migrating applications and their associated data to the cloud isn’t as simple as lift and shift. Sure, the marketing phrase makes the effort sound easy: what can be simpler than taking ‘process A’ from one location (ie on premises or in a data
Downloads of the NSW Rural Fire Service’s Fires Near Me app surged to 750,000 in one 36 hour period during last month’s devastating bushfires, doubling the application’s user base. On one of the worst days of fires, the app sent 12 million notifications to users. Key to coping with the
Governments and public sector organisations want to reduce delivery risks associated with contact centre services. They should consider migrating their contact centres to the cloud. According to the NEC whitepaper, Cloud Migration and Contact Centres, there are three basic benefits to moving contact centres to the cloud: improved customer experience; managing risk
Organisations move to the cloud for various reasons, but one of the more important is that the cloud gives them the opportunity to increase revenue through better service delivery and improved customer service. A recently published whitepaper by NEC, Cloud Migration and Contact Centre Solutions covered the benefits brands get when they
While issues like total cost of ownership, and a desire to avoid capital expenditure might lead businesses to look into cloud computing initially, many executives rapidly come to understand that cloud computing also offers the opportunity to increase revenue through better service delivery and improved customer experience. This is especially
While many of the drivers of cloud migration are common across government and enterprise, each has a slightly different set of priorities. Typically both are concerned about cost, risk, speed of innovation, and improving the customer experience — though the emphasis they place on each of these tends to differ.
McAfee has unveiled new device-to-cloud security capabilities and a data science platform to give companies greater insight into the threat landscape, at its annual MPower Cybersecurity Summit in Las Vegas this week. A key focus of the event was the need for cloud-native security features to protect against threats as