Cloud

Downloads of the NSW Rural Fire Service’s Fires Near Me app surged to 750,000 in one 36 hour period during last month’s devastating bushfires, doubling the application’s user base. On one of the worst days of fires, the app sent 12 million notifications to users. Sign up for Which-50’s Irregular

Governments and public sector organisations want to reduce delivery risks associated with contact centre services. They should consider migrating their contact centres to the cloud. According to the NEC whitepaper, Cloud Migration and Contact Centres, there are three basic benefits to moving contact centres to the cloud: improved customer experience; managing risk

Organisations move to the cloud for various reasons, but one of the more important is that the cloud gives them the opportunity to increase revenue through better service delivery and improved customer service. A recently published whitepaper by NEC, Cloud Migration and Contact Centre Solutions covered the benefits brands get when they

While issues like total cost of ownership, and a desire to avoid capital expenditure might lead businesses to look into cloud computing initially, many executives rapidly come to understand that cloud computing also offers the opportunity to increase revenue through better service delivery and improved customer experience. This is especially

While many of the drivers of cloud migration are common across government and enterprise, each has a slightly different set of priorities. Typically both are concerned about cost, risk, speed of innovation, and improving the customer experience — though the emphasis they place on each of these tends to differ.

McAfee has unveiled new device-to-cloud security capabilities and a data science platform to give companies greater insight into the threat landscape, at its annual MPower Cybersecurity Summit in Las Vegas this week. A key focus of the event was the need for cloud-native security features to protect against threats as

Alibaba Group and SAP announced that SAP S/4HANA Cloud and SAP Cloud Platform are now available on Alibaba Cloud in China. Chinese enterprises can now easily adopt SAP’s world-leading enterprise cloud solutions on the powerful Alibaba Cloud infrastructure. The strategic partnership between the two technology leaders provides seamless integration of

RMIT announced two new cloud computing courses in partnership with American giant Amazon Web Services. The Melbourne university will offer the six week courses online and successful completion will see students gain a credential from RMIT and an option to sit an exam for further accreditation from AWS. Webinar: Can

Oracle president Larry Ellison say he is expecting “tremendous growth” in the company’s cloud application business, as large enterprises move more of their systems to the cloud. Speaking at the company’s OpenWorld conference in San Francisco last week, Ellison said Oracle has 31,000 cloud application customers up from 7,000 in

Autonomy will bring tremendous benefits to computer technology, not just by reducing the cost of labour, but also eliminating human error and preventing data loss. That’s the view of Larry Ellison, Oracle founder, CTO and chairman, who outlined Oracle’s vision to build a fully autonomous cloud at the company’s conference